Author Topic: Help !!!!! all avast on every computer has stopped ?????  (Read 21265 times)

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Offline flyguille

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #30 on: April 10, 2013, 09:12:12 PM »
I have the same paranoya claims when I tried to sell my software as part of an online comunity/service, it is normal PPL thinks that if your app is always online connected to a central server, *you* as the owner/programmer are like FBI/CIA/whatever. But the real is always the opposite, WE just are not interested in WHAT any possible customer do or have.

If the customer understand that we are not terrorists / hackers / FBI / CIA / US. goverment, they just buy. If he is paranoid, -well, we sell the *unplug* capability only for payed licences, the freeware can't be unplugged.

anyway, why all ppl thinks that they are the center of universe and everybody want to spy him!. :P


Offline mod60

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #31 on: April 10, 2013, 09:13:25 PM »
Avast 6.0.1367 on this XP SP3 computer with all MS updates has stopped working    The Windows Security Center reports that Avast is running and protecting.  Avast tray icon has a RED X   Avast reports that all 8 shields are disabled.   Windows Services show that the "avast! Antivirus" service is not running.  Manually starting by right clicking the "avast! Antivirus" service entry and selecting "start",  fails to start the service.
I use a pop3 email program that relies on the Mail Scanner portion of Avast. The program is unable to connect to the mail server and gives a time out error message.   From the Avast interface window.  All shields display "PROTECTION STATUS UNKNOWN" and cannot be started.  Also the computer is very slow to boot and shut down.   All scans with TDSSKiller, Malwarebytes, and SuperAntiSpyware  show no infections. 

Offline flyguille

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #32 on: April 10, 2013, 09:14:06 PM »
Hi!

Since the version '6.0.1367' avast changed the whole database concerning constuction , saving and more. Even the name of the 'avast'-archive changed from 'Alwil Software' into 'AVAST Software'!
So (with all this very old stuff) it can't work! Only a clean install helps!
Upgrading from version 7 to version 8 shouldn't be a problem: you can install the latest version '8.0.1483' without a clean install.

HDW38

I have 6.0.1466 , a NEWER than that and IT CRASHED and CRASHS as hell!.

Offline M_W

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #33 on: April 10, 2013, 09:18:41 PM »
I don't know if it applies to anyone else having Avast problems today, but it could be worth a try...?
See: http://forum.avast.com/index.php?topic=120875.msg925598#msg925598

Offline IronHorse

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #34 on: April 10, 2013, 09:26:18 PM »
Hi!

Since the version '6.0.1367' avast changed the whole database concerning constuction , saving and more. Even the name of the 'avast'-archive changed from 'Alwil Software' into 'AVAST Software'!
So (with all this very old stuff) it can't work! Only a clean install helps!
Upgrading from version 7 to version 8 shouldn't be a problem: you can install the latest version '8.0.1483' without a clean install.

HDW38

I have 6.0.1466 , a NEWER than that and IT CRASHED and CRASHS as hell!.
Actually, 6.0.1367 has worked quite nicely up until today's update, so the statement "it can't work" is pretty blatantly wrong. Also, if you'll read through this thread, you'll see that updating to latest is not always a viable option for everyone.

Offline IronHorse

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #35 on: April 10, 2013, 09:28:43 PM »
I don't know if it applies to anyone else having Avast problems today, but it could be worth a try...?
See: http://forum.avast.com/index.php?topic=120875.msg925598#msg925598
Downloading now, thanks for the tip M_W.

Offline ScaleCraft

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #36 on: April 10, 2013, 09:35:08 PM »
You might not want to hear this but, to get the latest protection upgrade to v8.0.1483.
Just select the "custom" install. It's always best to have the latest up-to-date security software.  :)

Uninstall utility http://www.avast.com/uninstall-utility
Latest version http://forum.avast.com/index.php?topic=117113.msg907628#msg907628

@ shamon What version of avast are you using? By this I mean, v6.0 v7.0, v8.0?

Are you inferring that Avast has shut off all but Avast 8?

Offline ScaleCraft

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #37 on: April 10, 2013, 09:38:22 PM »
Hi!

Since the version '6.0.1367' avast changed the whole database concerning constuction , saving and more. Even the name of the 'avast'-archive changed from 'Alwil Software' into 'AVAST Software'!
So (with all this very old stuff) it can't work! Only a clean install helps!
Upgrading from version 7 to version 8 shouldn't be a problem: you can install the latest version '8.0.1483' without a clean install.

HDW38
So, now we have two folks inferring that Avast stopped all but 8? Really?
If so, trust me, there will be by the end of the day the biggest unloading of Avast in history.
Watch the number of downloads of your uninstall utility.

Offline kinfolk66

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #38 on: April 10, 2013, 09:42:59 PM »
My Avast has already been dumped after three years of enjoying their Internet Security Suite. Version 8 is nothing but junk. They cannot keep their servers online and their new product is rife with defects. I've moved on and I am sure I am not alone.
Windows 7 64 bit, IE10, AIS 8.0.1489

Offline ScaleCraft

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #39 on: April 10, 2013, 09:49:13 PM »
I'm right there, ready to push the "dump" button.
I am giving them the benefit of the doubt, but some of these high posting number folks make me wonder if it's worth waiting, if they are spouting Avast policy.
Personally, they have lost me on loading it in my other two computers with their Windoze8 Metro screen characteristics. Not interested, ever, in that stupidity.
It's just the one computer with Avast, had 7, now 8, and if they have decided that "updates" will kill the functionality of the older systems....did they ever think some folks might be on the road with an old laptop in a dial-up area only, and would prefer to do a full program update when back home on a faster connection?

Offline audioaudio

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #40 on: April 10, 2013, 09:59:49 PM »
I don't know if it applies to anyone else having Avast problems today, but it could be worth a try...?
See: http://forum.avast.com/index.php?topic=120875.msg925598#msg925598

Just had to write and say THANK YOU, THANK YOU, THANK YOU SO MUCH.

This has now fixed every one of my computers. Why Avast could not tell users about this I do not know ?

You have helped so much, again THANK YOU !!

Offline bob3160

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #41 on: April 10, 2013, 09:59:56 PM »
Program updates are set to ask by default.
If it happened automatically, it's because some settings where manually changed
without considering the possible consequences.
avast!8 is working well for me both at home Windows 8 Pro) and at our Senior Center (Windows XP).

Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline IronHorse

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #42 on: April 10, 2013, 10:09:07 PM »
Consider the facts that we have so far, ignoring innuendo, jumping to conclusions, broken inferences, and all the other things that make life fun:

1) Many people are reporting the same failure after downloading today's update.
2) We have someone from avast (Igor) who is actively trying to help, or at least was soliciting uploads of minidumps.
3) We are starting to get spotty reports in another thread(s) of a fix for this.

I fail to see how you can draw the conclusion that Avast has suddenly and without warning dropped support for 6 and 7.  I can support the conclusion that this was a flawed update that wasn't tested as well as it could have been. I've been a coder for a loooong time, these things happen from time to time.

As to Avast 8 is the /worst thing ever/best thing ever/other/, meh, that's as may be. It's doesn't really have anything to do with the problem reported in this thread.

As to posts from members with high post counts, the only thing you know from that is that they've made a lot of posts. This may be because they are a long time, deeply involved member of the community whose opinion should be heard and respected, or it may mean that they're a yappy idiot who doesn't know when to shut up. There's no way for a casual observer to know.

Offline IronHorse

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #43 on: April 10, 2013, 10:19:50 PM »
Another happy camper. Thanks M_W, the vpsupd.exe straightened things out nicely. Thanks much.

Offline mod60

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Re: Help !!!!! all avast on every computer has stopped ?????
« Reply #44 on: April 10, 2013, 10:26:38 PM »
Just finished the data base down load and install followed by a reboot.  IT WORKED..   
The installation message was:  Database update from 130410-00 to130410-01
Thanks for the info M_W
Avast should give you a lifetime paid subscription for your help here.