Avast Free: possible false positive?

[Warsaw]

Hi,

My avast antivirus updated today and for some reason it is now putting files from attkpowerloader (http://www.attkpowerloader.com/attk.html) into the virus chest. I scanned the files and avast said it was clean, but when i run it, it goes straight to the virus chest. I have been using the application for my game for about a year now. How do i submit it for checking?

[Pondus]

report it here  http://www.avast.com/contact-form.php
you may add a link to this topic in case they reply here

[Warsaw]

I tried to sent the file but i always end up in the "No Data Received" of my browser, chrome, after it got to 100%. 

How do I know they got the file?

[Pondus]

try mail
send to virus@avast.com in a password protected zip file
mail subject: false positive
zip password: infected

[Warsaw]

ok, i sent the file. hope they get it.

thanks! 

[polonus]

Consider this for the IP: http://97.74.144.160/
something going on there...

polonus

[Warsaw]

What's that link? It's saying "Site not currently available".

By the way, i got an reply to my email saying:

"In order to better assist you we have implemented a new support/customer care system. We therefore kindly request that you visit http://www.avast.com/support avast! Customer and Technical Support and resubmit your question."

[jefferson sant]

Hi,

My avast antivirus updated today and for some reason it is now putting files from attkpowerloader (http://www.attkpowerloader.com/attk.html) into the virus chest. I scanned the files and avast said it was clean, but when i run it, it goes straight to the virus chest. I have been using the application for my game for about a year now. How do i submit it for checking?

It will be unblocked.

[Warsaw]

So its confirmed false positive?

Thanks for the update, ill wait for the next version.

[Warsaw]

avast virus definitions updated today but it is still blocking the file. it saying its a filerep malware.

[Sirmer]

Hello,
it seems avast detects those files as Evo-gen. Can you send us those files please?

[Warsaw]

Hi Sirmer,

I submitted it using the contact, and through email but it looks like you guys didnt receive it so I sent the file avast put in the virus chest using the "submit to virus lab" option and added a link to this post. Hopefully it gets sent in the next update.