When I go to "Add and Remove Programs," "Avast," and click on "Repair" I get a message that says:
"Error processing packages. Please use full update."
Beneath that it allows me to either "View Log" or click on "OK"
If I click on "View Log" I get this listing of events:
21.06.201309:26:50Started: 21.06.2013, 09:26:50
21.06.201309:26:50Operation set to INST_OP_UNKNOWN
21.06.201309:26:50Old version: 5af (1455)
21.06.201309:26:50Cmdline: /uninstwiz
21.06.201309:26:50SYNCER: Agent=Syncer/5.00 (abp-1455;p)
21.06.201309:26:50Running SETUP_ABP-5af (1455)
21.06.201309:26:50Operating system: Windows 7 ver 6.1, build 7601, sp 1.0 [Service Pack 1] x64
21.06.201309:26:50Memory: 38% load. Phys:3823536/4194303K free, Page:4194303/4194303K free, Virt:2014820/2097024K free
21.06.201309:26:50Computer WinName: LEWIS-PC
21.06.201309:26:50Windows Net User: Lewis-PC\Lewis
21.06.201309:26:50Old version: 5af (1455)
21.06.201309:26:50Deleted registry: Software\AVAST Software\Avast\UpdateReady
21.06.201309:26:50Using temp: C:\Users\Lewis\AppData\Local\Temp\_asw_abpI.tm~a04936 (408867M free)
21.06.201309:26:50SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
21.06.201309:26:50DldSrc set to inet
21.06.201309:26:50SYNCER: Agent=Syncer/5.00 (abp-1455;p)
21.06.201309:26:50Computer DnsName: Lewis-PC
21.06.201309:26:50Computer Ip Addr: 192.168.1.95
21.06.201309:26:50Setup GUI DLL not found at location: C:\Users\Lewis\AppData\Local\Temp\_asw_abpI.tm~a04936\SetupGUI.dll
21.06.201309:26:50Setup GUI has been successfuly loaded from EXE.
21.06.201309:26:50Installed in: C:\Program Files\AVAST Software\Avast (408867M free)
21.06.201309:26:50LoadState: Edition=-1
21.06.201309:26:50SYNCER: Type: use IE settings
21.06.201309:26:50SYNCER: Auth: another authentication, use WinInet
21.06.201309:26:50Part prg_abp-5af is installed
21.06.201309:26:50IsInstalledPartVpuOkay: C:\Program Files\AVAST Software\Avast\Setup\part-vps_win32-13061901.vpx does not exist
21.06.201309:26:50Part vps_win32-13062005 was guessed as installed
21.06.201309:26:50Part setup_abp-5af is installed
21.06.201309:26:50Part jrog-a7 is installed
21.06.201309:26:50IsInstalledPartVpuOkay: C:\Program Files\AVAST Software\Avast\Setup\part-jrog2-7f7.vpx does not exist
21.06.201309:26:50Part jrog2-7f9 was guessed as installed
21.06.201309:26:50Old version: 5af (1455)
21.06.201309:26:51SetExistingFilesBitmap: 1088->612->359
21.06.201309:26:51GUID: 3c3df65e-97ed-49aa-baed-c234e3e55f97
21.06.201309:26:51Server definition(s) loaded for 'main': 112 (maintenance:0)
21.06.201309:26:51SelectCurrent: selected server 'Download352 AVAST5 Server' from 'main'
21.06.201309:26:51SYNCER: Type: use IE settings
21.06.201309:26:51SYNCER: Auth: another authentication, use WinInet
21.06.201309:26:59Operation set to INST_OP_REPAIR
21.06.201309:26:59Entered SetupProcessAIS::Do( INST_OP_REPAIR )
21.06.201309:26:59Entered SetupProcessWin32Avast::Do( INST_OP_REPAIR )
21.06.201309:26:59Entered SetupProcessWin32::Do( INST_OP_REPAIR )
21.06.201309:26:59Entered SetupProcess::Do( INST_OP_REPAIR )
21.06.201309:26:59Entered SetupProcessAIS::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
21.06.201309:26:59Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
21.06.201309:26:59Entering:UpdateInstallPackages
21.06.201309:26:59progress dialog start
21.06.201309:26:59ERROR: Unable to verify prod-abp.vpx, error 0x2000000B
21.06.201309:26:59Error processing packages. 0x20000011
If I click on OK, I get a message telling me that "This Program many not have Installed Correctly" and offering me to do one of the following:
1. Uninstall using recommended setting.
2. This program uninstalled correctly.
What should I do?
Thank you