Author Topic: unmanaged computers in system overview  (Read 2824 times)

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babish

  • Guest
unmanaged computers in system overview
« on: July 04, 2013, 12:03:59 AM »
I'm using Small Office Administration. In the dashboard overview I have somo computers with the status Unmanaged. What does it mean? How do I fix this issue? The avast client software is already running in these computers.

Thx in advance.

jx

  • Guest
Re: unmanaged computers in system overview
« Reply #1 on: July 15, 2013, 12:28:12 PM »
The SOA server has never received communication from these computers.

Possible (most frequent) causes:
1) Unmanaged computers are not running a managed version of avast.
2) The computers actually try to connect to different server (name of IP address of the server has changed). Check the avast5.ini file.

Cheers

jx

nancy30

  • Guest
Re: unmanaged computers in system overview
« Reply #2 on: July 24, 2013, 09:55:04 AM »
arey these unmanaged computers connected to the internet and do they have a free or licensed version.