![Huh ???](https://forum.avast.com/Smileys/default/huh.gif)
I am new to this forum. I will appreciate any help you guys can give. I have spent many hours on the phone with tech support from my internet company and they do not seem to know crap. I will describe this very detailed so please forgive the long post.
I switched from dial up to cable internet about two weeks ago. The service is fast. Well I decided to get better protection for my PC. I deleted Norton from my CPU using the uninstaller. I then downloaded AVG, Antivir, and Avast. I tried each one independently. Avast found more than any others so I decided it was the best and that we should keep it.
Here is my final setup:
Windows XP home edition
Avast 4.6 Home edition 4.6.652 VPS 0516-7
Zone Alarm Firewall V: 5.5.062.011
Motorola Surfboard cable modem
I have disabled the built in windows firewall as I have figured it is useless.
Well here is the problem. Everything seems to work great and then usually late in the day my CPU will not let me onto the internet unless I use dial up for backup. THAT SUCKS. I try everything. Disable the firewall, avast, try firefox, internet explorer, even the update feature. It just will not let me on unless I go to dial up. That is why I called the tech support. They blamed it on the lines or whatever. On my modem when you turn it on it does a check on itself. When it gets to the "online" light it will just sit there and blink forever and never let it online. My ISP says it can not be a virus or trojan, etc.. I did not trust him so I ran a scan. After my scan no virus or trojan was found but I did get the following report. ( This is a little long I am sorry, I am only including it to give you guys all the info so I can hopefully solve this problem)
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avast! Report
* This file is generated automatically
*
* Task 'Simple user interface' used
* Started on Sunday, April 24, 2005 8:21:16 PM
* VPS: 0516-7, 04/22/2005
*
C:\Documents and Settings\Sharon\Local Settings\Temp\Temporary Internet Files\Content.IE5\0TQJSDUV\swflash[1].cab\GetFlash.man [E] CAB archive is corrupted. (42127)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1148.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1149.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1250.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1251.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1253.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1254.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1255.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1256.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1257.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1258.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\i18n.jar\sun\io\ByteToCharCp1381.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beanbox\Manifest.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beanbox\MessageHeader.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beanbox\ObjectInputStreamWithLoader.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beanbox\SimpleClassLoader.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beanbox\simpleresource\Handler.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beanbox\simpleresource\SimpleResourceConnection.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beans\ole\BeanLoader.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beans\ole\BeansAppletContext.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beans\ole\BeansAppletStub.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beans\ole\CustomizerDialog.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\jaws.jar\sun\beans\ole\CustomizerInterface.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\ORBSingleton.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\PrincipalImpl.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\RequestImpl.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\ServerDelegate.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\ServerRequestImpl.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\SpecialMethod.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\SynchVariable.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\TCUtility.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\TypeCodeFactory.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\TypeCodeImpl.class [E] ZIP archive is corrupted. (42125)
C:\Program Files\JavaSoft\JRE\1.3.1\lib\rt.jar\com\sun\corba\se\internal\corba\TypeCodeImplHelper.class [E] ZIP archive is corrupted. (42125)
Infected files: 0
Total files: 234597
Total folders: 5844
Total size: 22.6 GB
*
* Task stopped: Sunday, April 24, 2005 8:58:00 PM
* Run-time was 36 minute(s), 44 second(s)
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Now when I delete all of these files using the report screen, IT WILL LET ME BACK ON MY CABLE INTERNET and work like nothing ever happened !?!?!?!?!? What the ??
Then the next day it will be fine and later that day the process repeats itself again. The report may not be identical but it is very close. Same results. Now I could do this every day but come on.....it is getting old. My wife wants to get rid of the cable internet because of this problem. I say no way.
PLEASE help me people.....I am begging you.