Author Topic: XP won't start in safe mode, but hangs on aswrvrt.sys  (Read 74073 times)

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miranetta

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #30 on: August 08, 2013, 08:58:19 PM »
I'm having the same problem.  I'm attaching the file.  Thank you.  Carolyn



Offline essexboy

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #31 on: August 08, 2013, 10:03:03 PM »
@miranetta I have placed a fix for you here http://forum.avast.com/index.php?topic=131889.new#new
Please continue in that thread

Dave29

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #32 on: August 08, 2013, 10:53:00 PM »
OK. Thanks for your time! Sorry it didn't work out. But I appreciate your effort  ;)

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #33 on: August 09, 2013, 02:33:44 PM »
Sorry we were unable to resolve this


flo68

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Vista won't start in safe mode, but hangs on aswrvrt.sys
« Reply #34 on: August 09, 2013, 10:48:47 PM »
I have the same problem with my Vista OS.
Repair OS doesn't work
I run AVG Rescue CD : nothing found

I've attached the log generated by FRST (Farbar Recovery Scan Tool)

Any idea ?

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #35 on: August 09, 2013, 11:40:30 PM »
You have has a lot of blue screens just lately looking at that data.  What I will do first is remove McAfee

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press fix
On completion try a normal boot


flo68

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #36 on: August 10, 2013, 12:09:28 AM »
Thanks very much for your help.
No pb with the fix
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 08-08-2013 02
Ran by SYSTEM at 2013-08-09 22:01:55 Run:1
Running from F:\
Boot Mode: Recovery

==============================================

mferkdk => Service deleted successfully.
mfesmfk => Service deleted successfully.

==== End of Fixlog ====

I restart in normal mode = no change (user's icon are displayed but after ~20 seconds, blue screen)
I relaunch in safe mode : display aswRvrt.sys and blocked

Other suggestion ?

Florent

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #37 on: August 10, 2013, 12:43:33 PM »
OK as soon as you get to normal windows run MSConfig
You will need to be fast

Next we will check for driver conflicts

Step 1: Start MSConfig

Click Start, type msconfig in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or provide confirmation.

Step 2: Configure Selective Startup options

1.In the System Configuration Utility dialog box, click Selective Startup on the General tab.



2.Click to clear the Load Startup Items check box.
Note The Use Original Boot.ini check box is unavailable.

3.Click the Services tab.



4.Click to select the Hide All Microsoft Services check box.
5.Click Disable All, and then click OK.
6. When you are prompted, click Restart.

Once back in windows does the problem still occur ?

flo68

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #38 on: August 10, 2013, 08:44:08 PM »
Thanks for this response but I haven't enough time, I only can select user before blue screen.
So I can"t follow your instructions  :-(

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #39 on: August 10, 2013, 08:58:15 PM »
What appears to be happening here is a driver is crashing the system in normal mode and failing to load in safe mode.  Prior to the boot failure did you install any new programmes or get some updates ?


flo68

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #40 on: August 10, 2013, 09:24:02 PM »
No new installation, only updates of programs.
I can't be sure about the list of updates, but I think : avast, Windows firewall

At one moment normal mode didn't work and safe mode worked well. I've decided to delete unused application (dropbox...)
And after, event the safe mode didn't work

Is it possible to have logs about last install/unisntall in my system ?

Florent

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #41 on: August 10, 2013, 09:54:02 PM »
Lets see if we can examine the lates minidump.  They appear to have become more frequent prior to the not booting

From the recovery disc command prompt would you be able to copy this file C:\Windows\Minidump\Mini080913-06.dmp to the USB and then upload it to a file sharing site so that I can collect it and see what is crashing

flo68

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #42 on: August 11, 2013, 11:24:30 AM »
I put all minidumps in this zip : http://wikisend.com/download/547326/Minidump.zip

I hope it will help...

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #43 on: August 11, 2013, 05:27:36 PM »
OK got it, the Avast self protection driver is corrupted

Download the attached fixlist.txt to the same USB as FRST
Run FRST as before and press Fix
On completion reboot to normal windows

Avast will be inoperative on reboot

 

flo68

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Re: XP won't start in safe mode, but hangs on aswrvrt.sys
« Reply #44 on: August 11, 2013, 06:50:14 PM »
Great :-) !
Normal Vista boot is OK after fix execution
But now, no antivirus ?
May I launch fresh instal of Avast! ?