Hello, I'm fairly new here, and only posted once before on the same subject, at which time others had mentioned the same problem, and there was talk about a beta solving the problem.
The beta did not solve the problem in all cases, but the next program update seemed to. Now I have noticed that the problem is reoccurring quite often, and it seems to be overcome by rebooting after each definition update. This is annoying to have to restart the system right after turning it on, which is usually when the updates occur.
If I try to manually update the program, even though I have it set to update itself, it also works, but it can hang for a long time without being able to connect, so the reboot seems to be quicker sometimes.
I've been using a cookie cleaner called CCleaner, and that may be part of the problem, as it not only cleans out all the cookies, it cleans the index file that is always there (Client UrlCache MMF Ver 5.2). This I do because of the spam that can get through via the ContentIE5.
This program, however, has the capability of being set to retain cookies that are wanted to remain, so if this is the problem, I think it can be corrected if someone can tell me what the exact cookie description for Avast looks like.
I am using the latest free version of Avast, and I've looked for any cookies with Avast in the name, and cannot find any.