Author Topic: Avast Secure Line License problems  (Read 4066 times)

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Offline jonas.bardroff

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Avast Secure Line License problems
« on: July 04, 2014, 03:38:51 PM »
Also erst mal in Deutsch

Mein Problem ist folgendes, wenn ich meine gekaufte Lizenz für Secure-Line herunterladen und aktivieren möchte bekomm ich von Avast eine Lizenz für Internet-Security was ich ebenfalls gekauft habe. Bis jetzt habe ich keine Möglichkeit gefunden die richtige Lizenz herunterzuladen. Was ebenfalls sehr Ärgerlich ist, ist dass der Support anscheinend keine Lust hat auf meine Mail zu antworten :/

My Problem is that when I try to activate my License for Secure-Line the Programm says its for Internet-Security ?! I havent fount anything to download the correkt Lizense. And the Support doesnt answer my mails... :/

Offline schmidthouse

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Re: Avast Secure Line License problems
« Reply #1 on: July 04, 2014, 05:19:11 PM »
Hi and welcome.
If you are not aware, You have to purchase a 'separate' license for Secureline VPN Service.
***HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/WD/ADU v.21.3b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline Rednose

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Re: Avast Secure Line License problems
« Reply #2 on: July 04, 2014, 05:52:29 PM »
The OP is right.

You can not choose which produkt you want the license to be resend for. The email they send to you does mention all your valid licenses, but they only add the license file for the ( paid ) AV product.

Greetz, Red.
« Last Edit: July 04, 2014, 05:57:07 PM by Rednose »
OS: Win 10 / iOS 14 / Debian 10 / Tails 4
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Offline schmidthouse

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Re: Avast Secure Line License problems
« Reply #3 on: July 04, 2014, 05:54:56 PM »
The OP is right.

You can not choose which produkt you want the licenense to be resend for. The email they send to you does mention all your valid licences, but they only add the licence file for the ( paid ) AV product.

Greetz, Red.

Guess I didn't/don't understand. ;D


Edit: Just to add, I run Paid Premier version and also 1 year license for Secureline VPN service and have for 2 years.
I have always received 2 different emails for the Avast Premier License and the Secureline VPN service and have to insert the licenses separately in the GUI. ;)
« Last Edit: July 04, 2014, 06:00:05 PM by schmidthouse »
***HP ENVY 15K LT W10 Pro 21H1 64Bit/750GB HD/16GB Ram/Avast Premium 21.9.2493b/Secureline VPN v.5.12.5699b/ADU v.21.3b/ASB v.94.0b/SANDBOXIE-plus/MailWasherPRO
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/WD/ADU v.21.3b/SANDBOXIE/MailWasherPRO/HotSpot Shield
     
RIP*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE

Offline Rednose

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Re: Avast Secure Line License problems
« Reply #4 on: July 04, 2014, 05:58:30 PM »
Argggg, don't quote all my typo's :P

I just tested it, and I got only one email as I descriped above.

Greetz, Red.
« Last Edit: July 04, 2014, 06:03:12 PM by Rednose »
OS: Win 10 / iOS 14 / Debian 10 / Tails 4
Real Time: Avast Premium Security
On Demand: Malwarebytes
VPN: NordVPN ( NordLynx ) with CyberSec