Author Topic: Grimefighter/Account  (Read 3210 times)

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Offline foxhall666

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Grimefighter/Account
« on: August 31, 2014, 11:04:18 AM »
Hi all, two things.

First I just renewed my Avast licence but I wasn't logged into my account at the time, so now that I have logged in obviously the licence file isn't linked with my account, is there anyway to connect the two? On my account it's showing my system is secure due to the renewal.

Also I added the Grimefighter option in my renewal, but I can't find a download for the program? I've been billed for it but no email has come through with a download link, can anyone help with this?

Thanks!

Jonny

Offline Asyn

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Re: Grimefighter/Account
« Reply #1 on: August 31, 2014, 11:14:03 AM »
GF is already included in all versions of avast! AV..!!
However, you can download a standalone version here: http://files.avast.com/files/gf/grimefighter.exe
W8.1 [x64] - Avast PremSec 19.9.2394.B1 [UI.441] - CC 5.63 - EEK - Firefox ESR 68.4.2 [NS/AOS/uBO/PB] - Thunderbird 68.4.1 - ASL.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline foxhall666

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Re: Grimefighter/Account
« Reply #2 on: August 31, 2014, 11:16:44 AM »
Hey thanks for the reply, but I can't activate the standalone due to the licence not being linked to my account :( 

Offline Asyn

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Re: Grimefighter/Account
« Reply #3 on: August 31, 2014, 11:18:10 AM »
W8.1 [x64] - Avast PremSec 19.9.2394.B1 [UI.441] - CC 5.63 - EEK - Firefox ESR 68.4.2 [NS/AOS/uBO/PB] - Thunderbird 68.4.1 - ASL.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline foxhall666

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Re: Grimefighter/Account
« Reply #4 on: August 31, 2014, 11:29:56 AM »
Sorry but that link doesn't help. My account and Grimefighter aren't linked so all I'm getting is "Buy now for £29.99" and when I select "insert licence file" it's telling me that I don't have one, even though I've just bought one.

Offline Asyn

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Re: Grimefighter/Account
« Reply #5 on: August 31, 2014, 11:38:01 AM »
W8.1 [x64] - Avast PremSec 19.9.2394.B1 [UI.441] - CC 5.63 - EEK - Firefox ESR 68.4.2 [NS/AOS/uBO/PB] - Thunderbird 68.4.1 - ASL.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Davidek

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Re: Grimefighter/Account
« Reply #6 on: September 01, 2014, 12:58:35 PM »
when you do open the ticket, please be sure to include the email address that you gave when you purchased GrimeFighter.  We should be able to find you in our database then and re-issue the license.

Thanks