Author Topic: Printer  (Read 11440 times)

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Offline blowtorch73

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Re: Printer
« Reply #15 on: May 18, 2015, 07:59:27 PM »
Thank you for the simple step-by- step instructions. Using them I found the right window and altered the the share settings. My wife tells me that the main problem is that when she clicks to print, for example, a document, the print window does not appear. Instead another window offering to save or cancel is offered.

Offline blowtorch73

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Re: Printer
« Reply #16 on: May 18, 2015, 08:10:52 PM »
If you got AIS you have to open Avast Firewall in Options. There is a section about System Rules and Allow Windows to share files and printers. Sorry I can't be more specific but it has been a while I used AIS.

AIS it is but couldn't find Options.

Offline blowtorch73

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Re: Printer
« Reply #17 on: May 18, 2015, 08:23:58 PM »
Have just tried to print a document but just as my wife said, am being offered  a save window instead of the usual print one. :(

Offline essexboy

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Re: Printer
« Reply #18 on: May 18, 2015, 08:31:15 PM »
A picture is better than a thousand words..  Set your preferences as shown


Offline iroc9555

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Re: Printer
« Reply #19 on: May 18, 2015, 08:50:51 PM »
Hi essexboy.

Could you tell me if under System Rules in your image you have this:

Image is for Avast 8. The only AIS I've tried.
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Offline essexboy

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Re: Printer
« Reply #20 on: May 18, 2015, 08:55:07 PM »
Yes same in 2015 :)

Offline iroc9555

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Re: Printer
« Reply #21 on: May 18, 2015, 09:08:03 PM »
 
Yes same in 2015 :)

 ;D Thanks.

@ blowtorch73

Look at esseboy's screenshot. Make sure you have it the same. Then, down below in Packet rules, click on System rules. Now look at my screenshot and enable "Allow Windows to share files and printers"

That is the setting I want you to tried. Cross fingers and toes ;)
« Last Edit: May 18, 2015, 09:09:49 PM by iroc9555 »
Hernan.
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Offline blowtorch73

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Re: Printer
« Reply #22 on: May 18, 2015, 09:52:04 PM »
Won't have access to laptop until tomorrow when I will re-read the whole thread and carry out recommended action. Being in the UK, I'm not sure of best time for communication.

Offline bob3160

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Re: Printer
« Reply #23 on: May 18, 2015, 09:59:14 PM »
Won't have access to laptop until tomorrow when I will re-read the whole thread and carry out recommended action. Being in the UK, I'm not sure of best time for communication.
essexboy is also in the UK so there shouldn't be any problems. :)
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Offline blowtorch73

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Re: Printer
« Reply #24 on: May 18, 2015, 10:57:23 PM »
Here's what my shared Epson printer looks like:

Was the driver installed on your wife's Laptop ??? Is that computer finding the printer ???
Bob, should I click on additional drivers?

Offline bob3160

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Re: Printer
« Reply #25 on: May 18, 2015, 11:08:11 PM »
You need to do that from a computer were the printer works.
Download it to USB drive and have it ready on the laptop that's not working if it can't find the driver.
I've never needed to do that.
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Offline blowtorch73

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Re: Printer
« Reply #26 on: May 18, 2015, 11:47:07 PM »
You need to do that from a computer were the printer works.
Download it to USB drive and have it ready on the laptop that's not working if it can't find the driver.
I've never needed to do that.

The quoted reply apart, I believe that I have carried out all of the advice given in the replies above and having done so, when I attempt to print, I am still being offered 'Save'.

Offline bob3160

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Re: Printer
« Reply #27 on: May 19, 2015, 12:15:07 AM »
Is the shared printer set as the default device on the laptop that's giving you a problem ???
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Offline blowtorch73

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Re: Printer
« Reply #28 on: May 19, 2015, 06:53:45 AM »
I really don't know what's causing the problem Bob because until last week, there were no problems. And I can still print from my iPad. That said, it is the iPad that highlighted the problem. I have a pdf file that I couldn't print from my iPad, so I forwarded it to the laptop to print from there not knowing that the printer wasn't responding to the laptop. A friend suggested that I re-install the printer but at that time I felt that to do so would be using a sledgehammer and I therefore decided to come here for help.

Offline bob3160

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Re: Printer
« Reply #29 on: May 19, 2015, 03:30:57 PM »
You still haven't answered the basic question. Is the laptop showing the printer as one of the option to print ???
If it is, print a test page and see if that works. If it does, make sure you select your printer as the device to print what ever you want it to print.
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