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Author Topic: How do I revert back to Premier version before x.2225?  (Read 7343 times)

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Offline beegolden

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How do I revert back to Premier version before x.2225?
« on: August 11, 2015, 04:19:55 PM »
Having lots of problems with the latest Premier program 10.3.2225 and think I need to revert back to previous version. Not sure where to find the download and the uninstall utility. I've tried a Repair thru control panel and that made everything worse - frozen computer!
Thanks!
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Offline Pondus

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Re: How do I revert back to Premier version before x.2225?
« Reply #1 on: August 11, 2015, 06:48:24 PM »
Quote
Not sure where to find the download and the uninstall utility.
as always ...  avast.com

old versions you find at oldapps.com


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Offline beegolden

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Re: How do I revert back to Premier version before x.2225?
« Reply #2 on: August 11, 2015, 08:45:24 PM »
Quote from: Pondus on August 11, 2015, 06:48:24 PM
Quote
Not sure where to find the download and the uninstall utility.
as always ...  avast.com

old versions you find at oldapps.com

thanks! is oldapps.com part of Avast. I'd like to download directly from Avast
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Offline Asyn

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Re: How do I revert back to Premier version before x.2225?
« Reply #3 on: August 11, 2015, 09:43:05 PM »
Quote from: beegolden on August 11, 2015, 08:45:24 PM
1. is oldapps.com part of Avast.
2. I'd like to download directly from Avast
1. Nope.
2. Which version would you need..?
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Offline beegolden

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Re: How do I revert back to Premier version before x.2225?
« Reply #4 on: August 12, 2015, 09:48:51 AM »
Quote from: Asyn on August 11, 2015, 09:43:05 PM
1. Nope.
2. Which version would you need..?

Thanks! The version that x.2225 replaced, please.
Also thinking about just doing a clean install of x.2225 ...
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Offline Asyn

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Re: How do I revert back to Premier version before x.2225?
« Reply #5 on: August 12, 2015, 09:53:42 AM »
Quote from: beegolden on August 12, 2015, 09:48:51 AM
Also thinking about just doing a clean install of x.2225 ...
Let's try that first...

1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
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Offline beegolden

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Re: How do I revert back to Premier version before x.2225?
« Reply #6 on: August 12, 2015, 09:56:27 AM »
wow that was fast! :) Thanks for your help! I'll do this shortly. Hope a clean install will do the trick.       
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Offline Asyn

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Re: How do I revert back to Premier version before x.2225?
« Reply #7 on: August 12, 2015, 10:01:52 AM »
OK, report back...
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline beegolden

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Re: How do I revert back to Premier version before x.2225?
« Reply #8 on: August 12, 2015, 10:54:43 AM »
completed - but the problems persist
firefox slow to launch, avast systray icon spins quite a lot (more so than in older version), even spins after typing - don't think avast should be in learning mode, or maybe it is?

one thing that completed this time installing is the firefox add on was updated

any ideas?

thanks so much!
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Offline Asyn

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Re: How do I revert back to Premier version before x.2225?
« Reply #9 on: August 12, 2015, 11:00:23 AM »
Disable HTTPS-Scanning in the Web-Shield and reboot afterwards.
Did it help..?
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Offline beegolden

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Re: How do I revert back to Premier version before x.2225?
« Reply #10 on: August 12, 2015, 11:19:26 AM »
Quote from: Asyn on August 12, 2015, 11:00:23 AM
Disable HTTPS-Scanning in the Web-Shield and reboot afterwards.
Did it help..?

don't think it helped .. still spinning icon just after typing and high CPU (up to 80) firefox seems to be the busiest when looking at task manager

more ideas?
Thanks so much!
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Offline Asyn

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Re: How do I revert back to Premier version before x.2225?
« Reply #11 on: August 12, 2015, 11:22:15 AM »
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline beegolden

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Re: How do I revert back to Premier version before x.2225?
« Reply #12 on: August 12, 2015, 12:22:03 PM »
Quote from: Asyn on August 12, 2015, 11:22:15 AM
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

no other security software
I've been using Avast for years

progress report
closed browser, opened task manager
AvastUI.exe*32 6964 kb no command line showing

ran virus and malware and none found
ran CCleaner
restarted

CPU normal
launched FF and still the same Avast problems

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Offline Asyn

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Re: How do I revert back to Premier version before x.2225?
« Reply #13 on: August 12, 2015, 12:26:49 PM »
OK, run the support tool: http://utils.support.tools.avast.com/tools/support/utils/avastsupport.exe
Which result(s) do you get..?
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Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline beegolden

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Re: How do I revert back to Premier version before x.2225?
« Reply #14 on: August 12, 2015, 12:30:48 PM »
Quote from: Asyn on August 12, 2015, 12:26:49 PM
OK, run the support tool: http://utils.support.tools.avast.com/tools/support/utils/avastsupport.exe
Which result(s) do you get..?

All 3 areas with green checks
should I send the report?

thank you again, Asyn!
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