Author Topic: Transfer subscription to new phone  (Read 3042 times)

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willber.g.force@googlemail.com

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Transfer subscription to new phone
« on: October 13, 2015, 02:25:02 PM »
Hi, I hope this is in the right place. I have a paid subscription for the premium service on my old phone. How do I transfer it to my new phone? I will only be using the new one from now on. Thanks.

Offline Eddy

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Re: Transfer subscription to new phone
« Reply #1 on: October 13, 2015, 03:24:15 PM »
https://my.avast.com/

- Delete the old phone from your account
- Delete avast completely from the old phone
- Install avast on the new phone and use the license

willber.g.force@googlemail.com

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Re: Transfer subscription to new phone
« Reply #2 on: October 13, 2015, 03:37:53 PM »
Thanks for your reply. I have done the first two successfully. However, I had already downloaded the free version onto my new phone and when I try to upgrade (Go Premium) it takes me to a payment page for credit card details. How do I get it to link to my existing subscription?


willber.g.force@googlemail.com

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Re: Transfer subscription to new phone
« Reply #4 on: October 13, 2015, 04:46:18 PM »
Thanks, all working now.

Offline Eddy

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Re: Transfer subscription to new phone
« Reply #5 on: October 13, 2015, 05:02:40 PM »
Good to hear.
Take care.

willber.g.force@googlemail.com

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Re: Transfer subscription to new phone
« Reply #6 on: October 13, 2015, 05:03:46 PM »
 8)