Author Topic: AVAST BACKGROUND SERVICE IS NOT RUNNING  (Read 18286 times)

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AVAST BACKGROUND SERVICE IS NOT RUNNING
« on: January 25, 2016, 10:51:00 AM »
Hi Speedy PC

I am getting no success when trying to switch on real time protection for Avast. I cannot get the background service to run. I am running Google Chrome and since yesterday i have been receiving the following from Chrome: "This computer will soon stop receiving Google Chrome updates because windows XP and windows Vista will no longer be supported."
I wonder if Avast real time protection will work if i uninstall Google Chrome and use another browser.  ??

Offline Asyn

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #1 on: January 25, 2016, 10:55:04 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #2 on: July 29, 2016, 10:49:45 PM »
I had the same problem after updating to Internet Security version 12.2.2276 on my Windows Surface 2 (Windows 10). Using the Control Panel I selected Uninstall, and then Repair. It said repair was successful, but after restart, I had the same problem.

The solution was to uninstall Avast, restart, then install Avast again. It seems to work fine now, so I don't know what happened badly in the update process.

Offline vianello_85

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #3 on: July 29, 2016, 10:50:41 PM »
Same problem on my pc windows 7, but when reinstall no solve the problem.
https://forum.avast.com/index.php?topic=189192.0

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #4 on: July 29, 2016, 11:04:19 PM »
I have the same problem on two PCs after updating to 2276.

But uninstall and reinstall doesn't work...

On one I fortunately created a restore point and I could change back to old version.

Offline luc.m

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #5 on: July 29, 2016, 11:14:49 PM »
Same problem here. Also neither repair or uninstall/reinstall, etc worked for me either.

Avast Free version, Windows 10 Pro.

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  • Guest
Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #6 on: July 29, 2016, 11:26:08 PM »
I am also experiencing AVAST BACKGROUND SERVICE NOT RUNNING on 3 PC's.  Performed Program Update on a Win10 Home and Win7 Pro PC running Avast Free...and a new Win10 Upgrade where I installed Avast Free initially.  ETA on bug fix???

Offline wooferdog

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #7 on: July 29, 2016, 11:31:40 PM »
Same problem on Windows 10. I took the update, rebooted like it asked, wouldn't protect so i uninstalled which asked to reboot again, then reinstalled. Found out it still wouldn't protect, so I'm gonna have to uninstall and reboot again. What the hell Avast!
« Last Edit: July 29, 2016, 11:36:35 PM by Double »

Offline polonus

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #8 on: July 29, 2016, 11:33:21 PM »
Also have to wait until this is solved. With the latest program update a lot of misery started.
Error 0x80046401, then tried a repair and then I got AAVM-startsystem has detected a RPC error.
Definitely something wrong on the installer. Again I had SafePrice extension offerendd as an unwanted bonus in Chrome.

Avast can you solve this else a lot of folks will get head-aches or change for another product to install.

polonus
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

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  • Guest
Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #9 on: July 30, 2016, 12:26:52 AM »
Win7 Pro x64, SP2, running Avast Free
Same problem, can't get background service working since update. I see from the lack of interest in this problem on the part of Avast moderators, it's time to find another AV program. All AV programs go sour eventually, when they stop caring about the free users. What they fail to realize is that many of us also have paid versions installed in our offices, and those will be scrapped as well.

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #10 on: July 30, 2016, 12:43:12 AM »
Hi ! Same problem with new PC on Windows 8.1
I try : Fix Avast with avastclean.exe and re-installed : NOK

Maybe is a general problem ?  :)

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #11 on: July 30, 2016, 12:55:07 AM »
same here

i try reinstalled is ok but after reboot it happen again

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #12 on: July 30, 2016, 05:40:19 AM »
From today i have the same problem here,service not ruunning and error 0x80046401. Uninstall, reboot and install not resolve the problem. I have avast free version in W7.
« Last Edit: July 30, 2016, 05:44:28 AM by robertoquirozn »

Offline Asyn

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #13 on: July 30, 2016, 05:48:37 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline falcongrey

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Re: AVAST BACKGROUND SERVICE IS NOT RUNNING
« Reply #14 on: July 30, 2016, 05:56:50 AM »