Author Topic: Avast password is causing my Firefox to slow down.  (Read 4217 times)

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Offline Elizabeth34

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Avast password is causing my Firefox to slow down.
« on: February 11, 2016, 01:27:06 PM »
Avast password is causing my Firefox to slow down. The performance is going back to normal if I close Firefox and open again. Until I use Avast Password again...

Offline Asyn

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Re: Avast password is causing my Firefox to slow down.
« Reply #1 on: February 11, 2016, 01:59:51 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
Win 8.1 [x64] - Avast Premier 17.9.2321.Beta#3 - CC 5.38 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Elizabeth34

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Re: Avast password is causing my Firefox to slow down.
« Reply #2 on: February 11, 2016, 02:54:53 PM »
Avast Free version 11.1.2253
Windows 10 Pro version 1511 build 10586.104 64-bit
Firefox 44.0.1
Have also been using Malwarebytes Anti-Exploit Free for long time with no effect on the performance of Firefox.

Offline Asyn

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Re: Avast password is causing my Firefox to slow down.
« Reply #3 on: February 12, 2016, 06:16:47 AM »
Might be a bug, wait for one of the devs and/or submit a ticket: https://support.avast.com/support/tickets/new
Win 8.1 [x64] - Avast Premier 17.9.2321.Beta#3 - CC 5.38 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Elizabeth34

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Re: Avast password is causing my Firefox to slow down.
« Reply #4 on: February 18, 2016, 12:23:12 PM »
Well. I opened a ticket:
https://support.avast.com/support/tickets/187297
no response yet.

Offline Asyn

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Re: Avast password is causing my Firefox to slow down.
« Reply #5 on: February 18, 2016, 12:31:08 PM »
Be patient, it may take a few days.
Win 8.1 [x64] - Avast Premier 17.9.2321.Beta#3 - CC 5.38 [OD] - MCS [OD] - EEK [OD] - FF ESR 52.5.2 [NS5/uBO] - Thunderbird 52.5 [EM]
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen und Infos): https://forum.avast.com/index.php?topic=60523.0

Offline IsmoK

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Re: Avast password is causing my Firefox to slow down.
« Reply #6 on: February 24, 2016, 04:15:33 PM »
I've had the same problem when running Avast Passwords plugin for Firefox (latest version) on Windows 10. I've tried pinpointing the problem and it seems that the plugin starts hogging massive amounts of RAM when you have Facebook open in Firefox. The same problem might happen with other pages as well but it's most noticeable with FB. My Firefox memory usage jumps from 300mb to over 2gb in less than a minute after opening FB and scrolling the tab for a bit to load up more items to FB newsfeed. Eventually the browser becomes unusable or even crashes.

EDIT: Modified because I initially wrote Avast EasyPass instead of Avast Passwords.
« Last Edit: February 24, 2016, 04:18:29 PM by ismo.kilpelainen »

Offline GwadaGeek

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Re: Avast password is causing my Firefox to slow down.
« Reply #7 on: January 16, 2017, 09:58:21 PM »
Any update from Avast to fix it ?
I have the same problem :
- Firefox  lastes version
- Avast Password latest version
- Win 7-64 SP1
- RAM 8GB

Cannot use my Firefox because is very slow (or freezes) on facebook and Wordpress.
Even with all others plug-in deactivated.

Any idea ?