Author Topic: Emails being marked ***SPAM** EPSP/SOA  (Read 2846 times)

0 Members and 1 Guest are viewing this topic.

Offline GChand

  • Newbie
  • *
  • Posts: 2
Emails being marked ***SPAM** EPSP/SOA
« on: August 19, 2016, 05:35:46 PM »
I have a situation where emails are being marked as spam even though that option is not enabled in SOA on either the Exchange Server or the clients. Most of those are false positives as well. Odd behavior. Is there a fix?

REDACTED

  • Guest
Re: Emails being marked ***SPAM** EPSP/SOA
« Reply #1 on: August 23, 2016, 12:10:10 PM »
You're certain that everything within Exchange Server => Organisation Configuration => Hub Transport => Anti-Spam is DISABLED?

Also, don't forget the Avast Exchange Shield on your Exchange Server. Maybe that is tagging the messages.
« Last Edit: August 23, 2016, 12:45:30 PM by studio_two »

Offline GChand

  • Newbie
  • *
  • Posts: 2
Re: Emails being marked ***SPAM** EPSP/SOA
« Reply #2 on: August 29, 2016, 03:42:30 PM »
It was my impression, at least when first implemented, that Avast antispam could coexist with Intelligent Message Filter. So, no, not everything there is disabled. And the Exchange server is set not to mark any messages as SPAM. So if nothing is set to mark anything as ***SPAM*** then why are messages being marked at all?
I can try disabling the native anti-spam but I'm afraid I do not see the connection.
Thanks

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Emails being marked ***SPAM** EPSP/SOA
« Reply #3 on: September 05, 2016, 12:15:42 PM »
Contact business support: https://support.business.avast.com
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0