Author Topic: My Avast's security modules keeps getting disabled for no apparent reason.  (Read 16975 times)

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Offline ocisp87

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #15 on: September 08, 2016, 01:13:39 PM »
had the same problem, so here's my logs
Ron I don't know if your log is good. You have not zipped the entire two log folder... seems you put just some files.
I have sent the entire two log zipped folder via ticket to Avast.

Offline Endt

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #16 on: September 08, 2016, 02:31:31 PM »
Thanks guys!
We have located the issue and it is being fixed.

Keep it on,
B.

Offline Rednose

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #17 on: September 08, 2016, 02:49:50 PM »
Will it be automaticly fixed with a vps update ?

Greetz, Red.
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Offline Alikhan

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #18 on: September 08, 2016, 03:01:39 PM »
Will it be automaticly fixed with a vps update ?

Greetz, Red.

I'd say either the emergency update feature or VPS as you said.

This issue should never have happened in the first place.
Windows 10 Home 64-bit • Avast Free (latest stable version) •  Malwarebytes 4 Premium (On-Demand) • Windows Firewall Control • Google Chrome • LastPass • CCleaner • O&O ShutUp10 •

Offline ocisp87

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #19 on: September 08, 2016, 03:43:16 PM »
Thanks guys!
We have located the issue and it is being fixed.

Keep it on,
B.

When the fix will be released?

Offline Endt

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #20 on: September 08, 2016, 04:08:09 PM »
Hi again,

Fix will be delivered with VPS update.
As soon as it's released, i will post here.

B.

Offline newerd

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #21 on: September 08, 2016, 05:42:12 PM »
Hi again,

Fix will be delivered with VPS update.
As soon as it's released, i will post here.

B.
Very good Endt, very good!

Offline pavelpoz

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #22 on: September 08, 2016, 06:08:35 PM »
Yep, I'm also having this issue.   :o
Windows 10 Pro, 64-bit Version 1607(OS Build 14393.105)
Avast  12.3.2280 Free Edition
Thanks!

Offline newerd

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #23 on: September 08, 2016, 06:29:05 PM »
My stats:
WIN10 pro 64bit.

Definitions 160908-1
Program 12.3.2280 (build 12.3.3154.2)
Free version.

Offline Endt

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #24 on: September 08, 2016, 06:36:48 PM »
Hello,
current status is that the issue should be fixed with next release of VPS which is being built right now. It takes some time, so it should be our at around 9 pm (GMT+2) the latest. Internal tracking number of the bug is ASCU-138.
I will keep you posted.

Cheers,
B.

Offline Der FORENARSCH

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #25 on: September 08, 2016, 06:55:10 PM »
So AVAST messed up their Anti-Virus Software again ?
That's great, especially for a Software which should protect my PC from damage and not messed up my System.

Well, at last they inform the Users, admit their error and try to fix it.
„Alle Forenmitglieder sind gleich,
aber manche sind gleicher als die anderen.“

Frei nach George Orwell

Offline Eddy

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #26 on: September 08, 2016, 07:47:42 PM »
The software is not there to protect a system.
It is there to help protecting a system.
Security starts with the user, not with hardware and/or software.

Offline aliabbasgaming

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #27 on: September 08, 2016, 08:55:11 PM »
I would have sent my logs, but I formated my pc and re installed my OS so there are no logs when the issue happens again i will send u the logs, Thanks avast team.

Offline aliabbasgaming

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #28 on: September 08, 2016, 09:01:54 PM »
Thanks guys!
We have located the issue and it is being fixed.

Keep it on,
B.

I freaking LOVE AVAST WHEN THEY FIND THE ISSUE :) LOVE U GUYS SERIOUSLY

Thank you u awesome peeps, This is why i have been using Avast since xp when the interface was some blue thing lol dam things have changed :)

Offline Endt

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Re: My Avast's security modules keeps getting disabled for no apparent reason.
« Reply #29 on: September 08, 2016, 09:03:05 PM »
Hi, some difficulties appeared.
We are on it, will keep you informed.
 
Sorry for troubles,
B.