Author Topic: Refund on Ticket ID: [#699961]  (Read 2612 times)

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Offline sixsal

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Refund on Ticket ID: [#699961]
« on: February 13, 2017, 10:34:19 PM »
Hello,

I requested a fund on this ticket as I had purchased a second copy in error. The ticket was submitted on 02/04/17 and was just replied with an automatic message with no further follow up.

Does anyone know whom I can get this issue resolved as this is just a refund request and should not take this long.

Thanks again for any help.

Offline DavidR

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Re: Refund on Ticket ID: [#699961]
« Reply #1 on: February 13, 2017, 11:46:36 PM »
I will try and draw attention to your support/refund ticket.
« Last Edit: February 13, 2017, 11:49:05 PM by DavidR »
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Offline kellybazan21

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Re: Refund on Ticket ID: [#699961]
« Reply #2 on: November 08, 2020, 02:29:07 AM »
Hello, I asked for my refund on October 16 and an email came to my email telling me that in 15 business days it would arrive, those 15 days have already passed and nothing has come to my account, can you help me?

Offline DavidR

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Re: Refund on Ticket ID: [#699961]
« Reply #3 on: November 08, 2020, 03:16:12 AM »
Hello, I asked for my refund on October 16 and an email came to my email telling me that in 15 business days it would arrive, those 15 days have already passed and nothing has come to my account, can you help me?

It would have been best to have created a new topic rather than open one that is well over 3 years old.

What was your Support Ticket ID number ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security