I've seen others ask this but I've seen NO valid official response. HOW do I restore files from the virus chest? They are sitting in there and when I right click on the file and choose restore - I get one of the following results:
1) I am asked if I want to grant permission to allow Avast to make changes to this computer (choice Yes) - result nothing changes, the file still is in the chest
2) I get a window that tells me the file exists and do I want overwrite. I choose no, nothing happens. File is still in the chest
3) No permission is requested, no indication duplicate exists, just a sound indicating something occurred. File is still showing in chest
These appear to be necessary system files, event logs, .etl files, system32/config files, profiles/localservice, NetworkService/AppData/Microsoft and other important appearing system files and a couple of personal files. Nothing is moving out of the chest.
Does this mean that the files ARE DUPLICATES of files in the system and Avast did not put the original files in the chest?
Why can't I restore these files. I need a way to RESTORE MY FILES to their original location.
Avast (team) needs to research this and provide a valid solution that works. They created this mess and they need to provide the information to their users (who trust them with the protection of their computers) to repair the damage their failure to vet their virus definitions caused.
Why aren't the files restoring from the Virus Chest.
This needs to be looked into and a valid, working solution provided by the Avast team.