Author Topic: Who has sites on WIX? -Today! The problem with Avast! .. "Virus" html: script-in  (Read 5065 times)

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Offline NikolayShaman

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Who has sites on WIX? -Today! The problem with Avast! .. "Virus" html: script-inf - Infection detected!  :o

There is a site at en.wix.com - a pretty well-known designer!

If you go to the gallery and see examples of the template http://en.wix.com/website/templates

Error pops up. Infection detected! Really? How so? Is the site infected in separate sections of the portal? ;D

Naturally, I can not go to my site until the antivirus is disconnected!  :( >:(

Who observes a similar problem?

 >:( >:( >:( >:( >:( >:(
« Last Edit: May 17, 2017, 09:24:38 PM by NikolayShaman »


Offline info1530

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Who has sites on WIX? -Today! The problem with Avast! .. "Virus" html: script-inf - Infection detected!

There is a site at en.wix.com - a pretty well-known designer!

If you go to the gallery and see examples of the template http://en.wix.com/website/templates

Error pops up. Infection detected! Really? How so? Is the site infected in separate sections of the portal?

Naturally, I can not go to my site until the antivirus is disconnected!

Who observes a similar problem?

I do!  I can't access my wix website today as I'm getting the same infection warning!


Offline lynnetmurphy

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Same problem, reported to avast
problem also exists if you go to wix.com contact us so no way to reach wix support

Offline NikolayShaman

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I wrote in support of wix and Avast - so far no answer!  :-X :-X

Offline shaynec

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I cant report.. It says to try again later ....  :o


Cant access any of wix live sites or the editor

Offline Szymon22

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The same problem

Offline chooyo.net

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Hi guys!

I been having the same problem all morning. I use wix and also i redirect some domains on other host to my wixs pages.

I solved it by going the avast sttings and in EXCLUSIONS typing on file path and on url (i did it on both) the domains that are not workin
i eve add in exclusions  http://editor.wix.com/html/editor/web/renderer*
then click ADD  an it worked again!

I hope it work for you too! let me know!

Best Vibes

Niko

Offline Devin G

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I have the same problem. My Avast online security says that wix is infected with a "HTML:Script-inf" Trojan.

I visit my own site all the time, but today when I tried visiting my own site, my Avast online security system blocked access (see screenshot attached); I tried going in to edit my site, and I was able to log in, but it blocks the editor, too. I tried going to another wix site and it blocked that as well. This has never happened with my own site before. I'm not sure what to do; I just want to be sure that wix is safe to use. Is there a way to get rid of the "malicious code?" I was able to submit a ticket to weeks, so I'll see if I get an answer.

Offline Devin G

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Just got an update from Wix! They said "We are experiencing issues with anti-virus software marking wix sites unsafe. We're aware of the issue and are currently working with the various companies regarding this matter." Hope that helps!

Offline NikolayShaman

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Hi guys!

I been having the same problem all morning. I use wix and also i redirect some domains on other host to my wixs pages.

I solved it by going the avast sttings and in EXCLUSIONS typing on file path and on url (i did it on both) the domains that are not workin
i eve add in exclusions  http://editor.wix.com/html/editor/web/renderer*
then click ADD  an it worked again!

I hope it work for you too! let me know!

Best Vibes

Niko




Really ? My site has a big business and a large stream of clients - I need all customers to call and say add our site to the antivirus isolation? It's funny! This is not a serious job like WIX and AVAST! And the worst thing is that none of them will bear responsibility for my losses and moral damage to the company's reputation!

 >:( >:( >:( >:( >:( >:( >:(

Offline gkoelln

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I am having this problem too and I am NOT a technical person. It's quite frustrating, to say the least. I hope this is fixed quickly and easily for those of us who don't have a clue how to fix anything (and should not have to pay for help for a problem caused by Avast).

Offline ph0nq

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Facing the same problem with two sites I'm hosting there.
Can't connect to them, neither live nor thru the WIX editor.

BUT... something has changed between AVAST pattern update 170517-14 and 170517-24.
At least I can access the live pages again, still I can't edit them. When trying to start the WIX page editor, still get the script-in error and connection gets reset.

Funny thing is, on the WIX site this issue has been closed with the recommendation to get in contact with the respective A/V vendor and work things out with them...

Offline educador.jr

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Hi guys! The same problem here... >:(
I will try to change the software of "antivirus" here and now...Avast repeating the same old errors >:( >:( >:(

Who should pay for it? The users?

Offline savcin

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Hi guys, I can confirm that problem is already fixed.