Author Topic: activation Avast Cleanup problems  (Read 6059 times)

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Offline tc_saw82

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activation Avast Cleanup problems
« on: May 24, 2017, 07:36:40 AM »
Currently i format my computer and reinstall the Avast (updated version) and reactive or install the licenses.
Avast premium is OK, but i face the problem in Avast Cleanup. I insert the code, the system showed that: The number of successful activation has reached the limit.
Expire date is: 24 JULY 2017
What is the problems?

Offline Eddy

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Re: activation Avast Cleanup problems
« Reply #1 on: May 24, 2017, 09:48:53 AM »
The problem is that you can only use the activation code a limited amount of times.
You need to use the license file and not the activation code as has been explained before on this webboard.

Offline tc_saw82

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Re: activation Avast Cleanup problems
« Reply #2 on: May 24, 2017, 01:36:09 PM »
Thanks for the reply.

now question is i could not find the  license file, but only the code.

Offline Eddy

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Re: activation Avast Cleanup problems
« Reply #3 on: May 24, 2017, 03:11:00 PM »
Look in your account.

Offline sarth

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Re: activation Avast Cleanup problems
« Reply #4 on: May 27, 2017, 05:03:07 AM »
Okay having the same problem. Using the free anti-virus and  signed up for the 30 day trial (which btw I cant turn off auto renew keeps coming back as error) tried the activation code first that did not work. I then asked for and received the license file but that only had the free anti-virus license not the 30 day Clean-up license. My free trial is about to run out and would like to at least try it once before it ends or I end up buying it cause the auto renew wont shut off.

Offline Gilson Garcia

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Re: activation Avast Cleanup problems
« Reply #5 on: May 27, 2017, 02:58:07 PM »
Comprei a licença do cleanup no boleto , e não recebi e segundo o avast não conta no registro, alguém pode me ajudar. ?

Offline Eddy

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Re: activation Avast Cleanup problems
« Reply #6 on: May 27, 2017, 03:05:07 PM »
This is a English forum.

Post in English here or use one of the non-English forums.

Offline vaskelisvaidotas

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Re: activation Avast Cleanup problems
« Reply #7 on: May 28, 2017, 11:00:32 AM »
Hello i reinstalled win after install avast . awast shows me yours license is valid 256 days but when i do clean up it doesnt resolve problems. where is the problem?

Offline Asyn

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Re: activation Avast Cleanup problems
« Reply #8 on: May 28, 2017, 11:03:44 AM »
Hello i reinstalled win after install avast . awast shows me yours license is valid 256 days but when i do clean up it doesnt resolve problems. where is the problem?
Avast Cleanup is a paid product.
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline vaskelisvaidotas

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Re: activation Avast Cleanup problems
« Reply #9 on: May 28, 2017, 11:36:24 AM »
Yes i know but i paid for one year is valid untill 10.22.2017

Offline Eddy

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Re: activation Avast Cleanup problems
« Reply #10 on: May 28, 2017, 11:38:47 AM »
Download your license file (through your account) and use it.

Offline vaskelisvaidotas

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Re: activation Avast Cleanup problems
« Reply #11 on: May 28, 2017, 12:20:15 PM »
i did , this is a problem.

Offline Asyn

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Re: activation Avast Cleanup problems
« Reply #12 on: May 28, 2017, 12:22:23 PM »
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline tc_saw82

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Re: activation Avast Cleanup problems
« Reply #13 on: May 29, 2017, 02:23:30 PM »
i did , this is a problem.

YES,there is no activation file, you can email support team to solve it.

I also email them and problem settle.

Offline FOX GRÁFICA E IMPRESSOS

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Re: activation Avast Cleanup problems
« Reply #14 on: May 30, 2017, 03:00:45 PM »
e agora faço o que para utilizar o produto,não tinha essa informação, fico sem utilizar um contrato de 3 anos.

Fattima Borges