Author Topic: Cleanup doesn't work !  (Read 9152 times)

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Offline David550

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Cleanup doesn't work !
« on: June 27, 2017, 05:22:26 PM »
I bought Avast Premier last year.
The Performance Cleanup I bought never worked.
See picture:

http://s6.postimg.org/kw0osup8x/AVAST.jpg



The screenshot says it all.
Why has Avast never contacted me about this like they said they would.
I'm not very happy about this situation.  :'(

Offline Eddy

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Re: Cleanup doesn't work !
« Reply #1 on: June 27, 2017, 05:28:55 PM »
Do you have a subscription for CleanUp ?
If not, don't be surprised that it doesn't work.

Offline David550

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Re: Cleanup doesn't work !
« Reply #2 on: June 27, 2017, 05:35:20 PM »
See picture---



Latest version too---

« Last Edit: June 27, 2017, 05:50:09 PM by David550 »

Offline David550

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Re: Cleanup doesn't work !
« Reply #3 on: June 27, 2017, 06:09:03 PM »
Anybody else have this problem ?
Feel free to chime in. :)

Offline Asyn

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Re: Cleanup doesn't work !
« Reply #4 on: June 28, 2017, 06:57:55 AM »
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline David550

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Re: Cleanup doesn't work !
« Reply #5 on: June 28, 2017, 12:43:26 PM »
Hi, see: https://www.avast.com/faq.php?article=AVKB268#idt_050

Thanks.
I read it.
This problem has been going on for a very long time.

Avast should extend the subscription time for all users free. :)
I think a full year free from the date it gets fixed would be nice.

Offline Asyn

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Re: Cleanup doesn't work !
« Reply #6 on: June 29, 2017, 06:50:37 AM »
You're welcome.

PS: New version is in beta, see: https://forum.avast.com/index.php?topic=204702.0
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline David550

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Re: Cleanup doesn't work !
« Reply #7 on: June 29, 2017, 09:48:08 AM »
You're welcome.

PS: New version is in beta, see: https://forum.avast.com/index.php?topic=204702.0

I'll look at it.
I just made a new Macrium Reflect system image today.
If this beta screws things up I can revert to my good OS easily.
Since I added usb 3.1 ports & got a 1TB external HD I can restore in about 5 minutes. :)
1GB/second read speed.
585MB/second write speed.

Offline David550

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Re: Cleanup doesn't work !
« Reply #8 on: June 29, 2017, 10:39:25 AM »
It wouldn't work without my buying a new license.
I uninstalled it. :)

Offline Asyn

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Re: Cleanup doesn't work !
« Reply #9 on: June 29, 2017, 11:24:12 AM »
Hi, are you sure about that..!?
Nobody would test a beta, if one needs to buy a license. ;)
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline David550

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Re: Cleanup doesn't work !
« Reply #10 on: June 29, 2017, 11:29:33 AM »
Hi, are you sure about that..!?
Nobody would test a beta, if one needs to buy a license. ;)

I'm sure.
I tried my Cleanup activation numbers & it said invalid.
I don't have a license.
The only options left were to buy a license or Exit, which closed the program.

Offline Asyn

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Re: Cleanup doesn't work !
« Reply #11 on: June 29, 2017, 11:30:15 AM »
OK, best you report it in the beta thread.
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline David550

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Re: Cleanup doesn't work !
« Reply #12 on: June 29, 2017, 11:32:13 AM »
ok.

Offline Asyn

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Re: Cleanup doesn't work !
« Reply #13 on: June 29, 2017, 11:35:35 AM »
Thanks. :)
Win 8.1 [x64] - Avast PremSec 21.8.6586.IBC [UI.666] - EEK - Firefox ESR 78.14 [NS/uBO/PB] - TB 91.1
Avast-Tools: Secure Browser 93.0 - Cleanup 21.3 - SecureLine 5.13 - Driver Updater 21.3 - CCleaner 5.84
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline David550

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Re: Cleanup doesn't work !
« Reply #14 on: June 29, 2017, 11:39:12 AM »
Already done. :)