Author Topic: Can't activate with new license  (Read 3797 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Can't activate with new license
« on: October 19, 2017, 08:30:04 AM »
Hello
After expiring my plan I have bought new one.
Try to activate with:
- login with account
- re-install app

without success
Can you help me?

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76051
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Can't activate with new license
« Reply #1 on: October 19, 2017, 08:34:49 AM »
Hi, to start with, which product are you talking about..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline krahulik

  • Moderator
  • Sr. Member
  • *
  • Posts: 287
Re: Can't activate with new license
« Reply #2 on: October 19, 2017, 09:18:53 AM »
Hello,
  I'm very sorry, we had an issue with our licensing systems, it was fixed.

Best regards,
  Martin
« Last Edit: October 19, 2017, 11:01:47 AM by krahulik »

REDACTED

  • Guest
Re: Can't activate with new license
« Reply #3 on: October 22, 2017, 05:04:01 PM »
product: Avast SecureLine VPN for Mac
authorization - still doesn't work

---
1st attempt
- unlink profile in app
- re-login
> doesn't work

2nd attempt
- completely uninstall
- new installation
> doesn't work
« Last Edit: October 22, 2017, 05:06:36 PM by alex.com.ua »