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Excess memory use, battery use and slowdown
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Topic: Excess memory use, battery use and slowdown (Read 1974 times)
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Excess memory use, battery use and slowdown
«
on:
October 24, 2017, 08:29:56 PM »
I am running Avast free current version on Android 6 on Lenovo P2.
I am seeing memory use of up to 1.8GB, secondary battery use of 35-40% and as secondary effect a heavy slowdown (unlocking of phone takes up to 5s).
Terminating Avast from app settings and reopening it solves the problem for a while.
Any ideas? Thank you.
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Jesse, Mobile Product Manager
Avast team
Jr. Member
Posts: 29
Re: Excess memory use, battery use and slowdown
«
Reply #1 on:
October 25, 2017, 12:37:43 AM »
Hello, I'm sorry to hear about the performance issues. This is very unusual. Can I ask which version you're on? Are you able to join the beta group, update to version 6.7.1, and see if it's resolved?
Please send us a bug report and we'll investigate:
https://support.avast.com/en-us/article/Create-Android-bug-report/
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Last Edit: October 25, 2017, 04:50:00 PM by Jesse, Mobile Product Manager
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Re: Excess memory use, battery use and slowdown
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Reply #2 on:
October 27, 2017, 08:53:40 AM »
There was an update via play store yesterday, it was the previous version (alternatively where can I find the version?).
If this also gives me problems, I will file the report. Thank you!
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Tereza V.
Avast team
Advanced Poster
Posts: 957
Re: Excess memory use, battery use and slowdown
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Reply #3 on:
October 27, 2017, 04:56:41 PM »
Hi, yesterday we completed the staged roll out of v6.7.1 to 100%, so if your app updated yesterday, you have the latest version.
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