This problem was reported as far back as Dec 13th, more than one month, yet the fault hasn't been fixed, and the broken program is still being sold.
Contacting Avast has to be one of the worst experiences ever, the last time I needed to I sent off two emails over a seven day period and got a reply after eleven days which fixed nothing.
I bought this to watch Australian TV from Bali, which I am unable to do, this is a farce.