Author Topic: AntiTrack Premium  (Read 4148 times)

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Offline Shamino

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AntiTrack Premium
« on: February 16, 2018, 06:54:21 PM »
Is this the board for dicussing AntiTrack Premium, I can't find a dedicated board?

Offline Asyn

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Re: AntiTrack Premium
« Reply #1 on: February 17, 2018, 05:38:58 AM »
As it's an additional product, yes, go ahead.
Win 8.1 [x64] - Avast Premier 19.5.2378.B#4 - CC 5.57 - MCS - EEK - FF ESR 60.6.3 [NS/AOS/uBO] - TB 60.6.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Shamino

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Re: AntiTrack Premium
« Reply #2 on: February 18, 2018, 02:55:52 AM »
Ok, so I have a problem with AntiTrack in that when it is running, I can't see any web pages.  Not on Firefox nor on Internet Explorer. All the functions of the AntiTrack application UI itself seem to be working fine. My OS is Windows XP sp3. For many sites Firefox says "SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG"
When I exit AntiTrack browsers start functioning normally. What could be done to remedy this situation?

Offline Asyn

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Re: AntiTrack Premium
« Reply #3 on: February 18, 2018, 08:41:06 AM »
Win 8.1 [x64] - Avast Premier 19.5.2378.B#4 - CC 5.57 - MCS - EEK - FF ESR 60.6.3 [NS/AOS/uBO] - TB 60.6.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Shamino

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Re: AntiTrack Premium
« Reply #4 on: February 18, 2018, 06:41:50 PM »
Hello again

Thank you for the answer. I uninstalled and reinstalled AntiTrack. The web browsers would still not show any pages. After some fiddling with Avast Premier I interestingly found out that when I turn off its "Web Shield" and "Real Site" components my browsers start working normally. Both components have to be turned off. Thus there appears to be incompatibility between AntiTrack and Avast Premier on my computer. I suppose this is not meant to be so, maybe there is something wrong with my computer? Am I better protected against online threats using AntiTrack with my Avast Premier partially disabled OR should I uninstall AntiTrack in order to have Avast Premier's all components working while browsing the web?

Offline Asyn

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Re: AntiTrack Premium
« Reply #5 on: February 19, 2018, 05:29:16 AM »
Web Shield is more important than AntiTrack.
Anyway, I'd suggest to report it to support: https://support.avast.com/contact
Win 8.1 [x64] - Avast Premier 19.5.2378.B#4 - CC 5.57 - MCS - EEK - FF ESR 60.6.3 [NS/AOS/uBO] - TB 60.6.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Shamino

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Re: AntiTrack Premium
« Reply #6 on: February 19, 2018, 06:55:22 PM »
That was my gut feeling too. Thank you for help, I shall contact support.

Offline Asyn

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Re: AntiTrack Premium
« Reply #7 on: February 20, 2018, 05:15:39 AM »
You're welcome.
Win 8.1 [x64] - Avast Premier 19.5.2378.B#4 - CC 5.57 - MCS - EEK - FF ESR 60.6.3 [NS/AOS/uBO] - TB 60.6.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0