Author Topic: Why avast is not closing some of the user profile handles at normal shutdown,?  (Read 9361 times)

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Offline jraju

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Hi, When normally windows shutdown, it closes all the sessions, applications user profile handles etc. But of late, i am having warning alerts about user registry handle leaks by avast antivirus application. All other applications, it seems closes all handles while shutdown, but for avast, the windows forced them to close to get the warning?
What is the bug in it? Could avast team consider this and provide a solution , so that avast also closes normally without any warning alert . I only find this antivirus in my user profile event.

Offline jraju

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Hmm, Experts and moderators,
I expected a kind of reply to my query which is not forthcoming leading to my post being not available for immediate response. The post would be hidden in the back pages .
I am enclosing other picture also, and would request, what is this error or warning i am getting on every restart.This is related to the previous query of avast leaving registry handles open on restart in my first post in this subject above.
Could avast team look in to it

Offline jraju

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Hi, I forgot to enclose the picture

Offline jraju

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Hi, Why no reply to the queries. Normally, i get reply from avast experts within  a few days.

Offline Precglide

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I've had the same problem for a very long time.

Offline Riley7

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I've had the same problem for a very long time.

Same here.

Offline stibi

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I've had the same problem for a very long time.

Well, it was... and what was the solution?

Offline jraju

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Hi, moderators, why no reply is being given to the queries . I am also getting the name resolution error for,
Name resolution for the name _ldap._tcp.dc._msdcs.domain.name timed out after none of the configured DNS servers responded.
What is this. My computer is not a server, and how comes error related to server for individual pc.

Offline jraju

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Hi, It is strange that this forum is not attended by either moderators or staff as was used to be. Still i am getting the -ldap error, a server error, which i never have.
               If the question is not answered , then it will be buried in the back pages . Avast is the best antivirus User Interface friendly program i use for years and this kind of bugs, i think , it is a bug that need fix, annoys me. my internet access is cut and regained and i do not know, if this was due to the error handling registry handles by the avast .
               I am not sure , that avast causes it, but if the moderator or staff replies, then i can look elsewhere. There is no ticket available for free users now

Offline Asyn

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There is no ticket available for free users now
You can submit a bug report in "About Avast".
W 8.1 [x64] - Avast PremSec 21.4.2463.B4 [UI.617] - EEK - Firefox ESR 78.10.1 [NS/uBO/PB] - TB 78.10.1
Avast-Tools: Secure Browser 90.1 - Cleanup 21.1 - SecureLine 5.11 - Driver Updater 21.1 - CCleaner 5.78
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline jraju

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Hi, Cannot experts say some solution to this registry leaks.
I have disabled the avast during startup, to stop this leaks, but on shutting and restarting, i am getting this error.
when all applications do stop their registry handles, why not avast.
Please see this enclosed and give the solution.
Are you looking at event viewer to note this error. It is particular that the leaked handles belongs to avast alone.
Hope that i get a positive reply from avast staff or experts

Offline stibi

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Here are users, not Avast people...
Did you try the bug report?

Offline jraju

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Hi, Thanks for your advice. But the feed back format does not consist of  enclosing a file for quick viewing. Just said that i raised a query at avast web forum. There is no attachment option

Offline jraju

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Hi, Stibi, The forum was not maintained as before. Of course, I am using avast antivirus free for years. Previously i was able to use ticket to get some clarifications and best advises. They would send me a file to give the logs and then will correct it if it is a bug or my mistake settings. But nowadays, this was not to be the case. For free version, they stopped total support.
You can only browse the topics that generally happens in the support feedback, you cannot enclose any files for reference.

I like this software because, this is the one, which i know each menu, and what it does for you (plural).
If this question is superseeded by some other questions, this question will be not visible to the users to open it. Normally , one would not go to the other pages to see the recent questions.
I do not know, why they stopped support to antivirus free users. Eventhough, i rate this as highly preferred product, sometimes, it annoys when a bug is queried and not answered.
Sorry for airing this .
         Stibi, don't you see the moderators list in the sub forum list, while opering? Previously, i used to get response from avast staff members also.

Offline bob3160

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Hi, Stibi, The forum was not maintained as before. Of course, I am using avast antivirus free for years. Previously i was able to use ticket to get some clarifications and best advises. They would send me a file to give the logs and then will correct it if it is a bug or my mistake settings. But nowadays, this was not to be the case. For free version, they stopped total support.
You can only browse the topics that generally happens in the support feedback, you cannot enclose any files for reference.

I like this software because, this is the one, which i know each menu, and what it does for you (plural).
If this question is superseeded by some other questions, this question will be not visible to the users to open it. Normally , one would not go to the other pages to see the recent questions.
I do not know, why they stopped support to antivirus free users. Eventhough, i rate this as highly preferred product, sometimes, it annoys when a bug is queried and not answered.
Sorry for airing this .
         Stibi, don't you see the moderators list in the sub forum list, while opering? Previously, i used to get response from avast staff members also.
Avast staff quite often replies. Maybe not as often as we would like but, when needed they do reply.
Support file submission is still available:

Submitting a support file to Avast
Instructions how to use it can be easily found:
https://www.avast.com/en-us/faq.php?article=AVKB33#artTitle
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v20H2 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq