Author Topic: EPS last update 27 Feb?  (Read 5673 times)

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Offline matthew343

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Re: EPS last update 27 Feb?
« Reply #15 on: March 06, 2018, 03:43:48 PM »
We've had the same issue. Adding the line to mirror.ini allowed for the definitions to update. Hoping to hear about a final solution.

Offline Daniel1279

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Re: EPS last update 27 Feb?
« Reply #16 on: March 06, 2018, 05:01:40 PM »
What is going on? We have hundert of customers with this issue and paying a lot of money for non working VPS Updates?

Avast please fix this ASAP

Offline krahulec

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Re: EPS last update 27 Feb?
« Reply #17 on: March 06, 2018, 06:03:23 PM »
My AEA server is up to date, I have reverted mirror.ini and the synchronization goes OK

I think so that problem is gone .......... ???

Offline misak

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Re: EPS last update 27 Feb?
« Reply #18 on: March 06, 2018, 06:05:06 PM »
You should not need to change the mirror.ini now. The issue was the wrong TTL for file 'jollyroger.vpx' on the CDN which is now fixed.

Thank you krahulec for the confirmation.

Offline krahulec

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Re: EPS last update 27 Feb?
« Reply #19 on: March 06, 2018, 06:23:27 PM »
You should not need to change the mirror.ini now...

Maybe you are right, but my server does not know about that. With "vps_only=1" in mirror.ini the regular synchronization ends with this:

06.03.2018   17:40:17.000   1520354417   (null)   Direct delete of file: C:\Program Files\AVAST Software\Enterprise Administration\InstPkgs\servers.def.vpx
06.03.2018   17:40:17.000   1520354417   (null)   Direct delete of file: C:\Program Files\AVAST Software\Enterprise Administration\InstPkgs\vps_32-1757.vpx
06.03.2018   17:40:17.000   1520354417   (null)   Direct delete of file: C:\Program Files\AVAST Software\Enterprise Administration\InstPkgs\vps_win32-1766.vpx
06.03.2018   17:40:17.000   1520354417   (null)   Direct delete of file: C:\Program Files\AVAST Software\Enterprise Administration\InstPkgs\vps_win64-13f7.vpx
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'jrog-a7.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'jrog2-12f9.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'part-jrog-a7.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'part-jrog2-12f9.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'part-vps_win32-18030602.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'prod-abp.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'servers.def'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'servers.def.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'vps_32-1757.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'vps_win32-1766.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   scr: copying setup file 'vps_win64-13f7.vpx'...
06.03.2018   17:40:17.000   1520354417   (null)   Error:Failure while extracting setup.exe, error code 0x00000002
06.03.2018   17:40:17.000   1520354417   (null)   Return code: 0x00000002 [The system cannot find the file specified.]
06.03.2018   17:40:17.000   1520354417   (null)   Stopped: 06.03.2018, 17:40:17


With "vps_only=1" I was able to do only manual synchronization running "C:\Program Files\AVAST Software\Enterprise Administration\mirror\mirror.exe"

Without "vps_only=1" in mirror.ini works the planned mirroring

Offline Jeffrey64

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Re: EPS last update 27 Feb?
« Reply #20 on: March 06, 2018, 07:39:51 PM »
Can someone try the following:

1. Open C:\Program Files\AVAST Software\Enterprise Administration\mirror\config\mirror.ini
2. Add vps_only=1 under the [mirror] INI section.
3. Run C:\Program Files\AVAST Software\Enterprise Administration\mirror\mirror.exe

In theory this should instruct the mirror to update VPS only, as opposed to Program+VPS and it should complete.

Note: If it works for you and the clients update, please make sure to remove it when Avast announce a fix. This option will prevent you from creating installation packages or deploy the software remotely.


Thanks very much - this provided a temporary fix during the outage. Avast has since fixed the issue on their end.


Offline Tyler05

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Re: EPS last update 27 Feb?
« Reply #21 on: March 07, 2018, 02:04:00 AM »
Avast has fixed the issue. I was able to download from the mirror to AEA today. Took 3 attempts as the first 2 failed but I finally got virus definition 180306-02 (March 06, 2018) downloaded. I just noticed local managed clients received the update from the AEA as well.