Author Topic: Cancel my free trial Avast Cleanup Premium Subscription free trial  (Read 2764 times)

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Offline Albert725

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Hi Team,

Can you please cancel my free trial to Avast Cleanup Premium? As this was a purchase for my sister, the email address used was candy@hotmail.com. It was only purchased earlier today.

Please assist as I do not get any correspondence.

Thanks,
Albert

Offline Asyn

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #1 on: March 18, 2018, 03:41:40 PM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #2 on: March 18, 2018, 03:44:20 PM »
I would suggest that you follow Asyn's link and also remove the email address in your post.  As the forums are publicly available, email addresses could be harvested and end up on all sorts of spam list.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.1.2449 (build 21.1.5968.561) UI-1.0.597/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Albert725

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #3 on: March 19, 2018, 12:14:36 AM »
Hi Team,

Can you please cancel my free trial to Avast Cleanup Premium? As this was a purchase for my sister, the email address used was candy@hotmail.com. It was only purchased earlier today.

Please assist as I do not get any correspondence.

Thanks,
Albert

Thanks, but I don't have access to that email to login and obtain the order ID and password to be able to cancel it which is why I need assistance with it.

Offline Asyn

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #4 on: March 19, 2018, 04:31:04 AM »
Ask your sister to cancel it.
Win 8.1 [x64] - Avast PremSec 21.2.2451.Beta#2 [UI.599] - EEK - Firefox ESR 78.8 [NS/uBO/PB] - TB 78.8
Avast-Tools: Secure Browser 88.2 - Cleanup P 21.1 - SecureLine 5.9 - Driver Updater 21.1 - CCleaner 5.77
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0