Author Topic: Passwords not working on Chrome/SafeZone  (Read 1280 times)

0 Members and 1 Guest are viewing this topic.

Offline neilwhite

  • Newbie
  • *
  • Posts: 1
Passwords not working on Chrome/SafeZone
« on: April 02, 2018, 07:55:47 PM »
Hi,

Using Win 10 - Avast Passwords always worked fine in both Chrome and SafeZone. Now the Password key icon by the address bar has a red exclamation mark beside it and passwords doesn't function in the browser.

When I open Avast/Passwords I can still see all my passwords.

Chrome does not install when I go into settings/passwords, I get an error message.

Any help or advice would be received with thanks!

Neil

Offline Martin Kvetko

  • Avast team
  • Sr. Member
  • *
  • Posts: 311
Re: Passwords not working on Chrome/SafeZone
« Reply #1 on: April 03, 2018, 10:33:01 AM »
Could you please share the error message you are seeing?

Offline Chrisis

  • Newbie
  • *
  • Posts: 12
Re: Passwords not working on Chrome/SafeZone
« Reply #2 on: April 20, 2018, 07:25:03 PM »
got the same issue yesterday... or the day before that, still is not resolved



tried uninstalling the extension, close the browser, then use the re-install button in the avast program. Still fails to handshake/connect

EDIT: Fixed

For me at least, I uninstalled the extension, restarted my computer, added the extension back on via the avast app.
and it works now.
« Last Edit: April 20, 2018, 07:47:11 PM by Chrisis »