Author Topic: Can't cancel subscription.  (Read 587 times)

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Offline Damac

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Can't cancel subscription.
« on: September 22, 2018, 01:59:35 AM »
If I try going through the digitalriver specific site, it refuses to recognize my email addy as valid when attempting to log into account management.

When I go through the avast support page, it refuses to recognize that all the info blocks are filled in so the submit button won't go active.

I am at the beginning of a 30 day trial and I already want your product off my computer. I do *not* want to be billed for it next month.


Offline schmidthouse

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Re: Can't cancel subscription.
« Reply #1 on: September 22, 2018, 02:15:11 AM »
Hi
Have you done the process this way?
https://support.avast.com/en-ww/article/126/#artTitle
***HP ENVY 15K LT W10 Pro 20H2 64Bit/750GB HD/16GB Ram/Avast Premium 20.10.2440b/Secureline VPN v.5.8.5262b/ADU v.20.2.921b/ASB v.87b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/Avast Premium 20.10.2440b/ADU v.20.2.921b/SANDBOXIE/Prey Project/HotSpot Shield VPN
     
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