Author Topic: Expired Trial version does not continue with new license  (Read 2530 times)

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Expired Trial version does not continue with new license
« on: October 01, 2018, 12:35:11 PM »
Hello,

I was using trial Avast Cleanup solution. 3 days before expiry I bought 2y license - I see it in my license overview (Web interface), but when I click on "Activation code" I receive error:

- Error (305)
- The requested service is not available at the moment.

Also Application Avast Cleanup - linked with profile - does not receive license and it now running in Scan only mode.

Does anybody know how to solve the issue, please?

Ondrej

Offline Stellarman

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Re: Expired Trial version does not continue with new license
« Reply #1 on: October 01, 2018, 01:36:35 PM »
Hello,

I was using trial Avast Cleanup solution. 3 days before expiry I bought 2y license - I see it in my license overview (Web interface), but when I click on "Activation code" I receive error:

- Error (305)
- The requested service is not available at the moment.

Also Application Avast Cleanup - linked with profile - does not receive license and it now running in Scan only mode.

Does anybody know how to solve the issue, please?

Ondrej

Hi,

activation key was sent via PM, please let me know whether it works.

Thank you.

REDACTED

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Re: Expired Trial version does not continue with new license
« Reply #2 on: November 03, 2018, 12:59:51 PM »
ΑΝΑΛΟΓΟ ΠΡΟΒΛΗΜΑ ΕΧΩ ΚΑΙ ΕΓΩ. ΕΧΩ ΒΑΛΕΙ ΤΟ ΝΕΟ ΚΛΕΙΔΙ ΠΟΥ ΜΟΥ ΣΤΕΙΛΑΤΕ ΚΑΙ ΠΑΛΙ ΜΕ ΠΑΡΑΠΕΜΠΕΙ ΣΤΗΝ ΑΓΟΡΑ ΝΕΑΣ ΑΔΕΙΑΣ

Offline Asyn

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Re: Expired Trial version does not continue with new license
« Reply #3 on: November 03, 2018, 05:11:51 PM »
ΑΝΑΛΟΓΟ ΠΡΟΒΛΗΜΑ ΕΧΩ ΚΑΙ ΕΓΩ. ΕΧΩ ΒΑΛΕΙ ΤΟ ΝΕΟ ΚΛΕΙΔΙ ΠΟΥ ΜΟΥ ΣΤΕΙΛΑΤΕ ΚΑΙ ΠΑΛΙ ΜΕ ΠΑΡΑΠΕΜΠΕΙ ΣΤΗΝ ΑΓΟΡΑ ΝΕΑΣ ΑΔΕΙΑΣ
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W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0