Author Topic: NEW Version: 19.2.2364  (Read 90511 times)

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Offline annika.holmgren2

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Re: NEW Version: 19.2.2364
« Reply #105 on: February 15, 2019, 11:53:48 PM »
Hello,
I need advice. Suddenly my Avast premium doesn't work. No firewall and passwords. Can't even log on to my account. It say "Loading...this shouldn't take long", nothing happens though.

Thanks in advance
Annika
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

Excuse my ignorance, but what is Avast GUI and where can I find it?

Sorry  :-[

Offline schmidthouse

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Re: NEW Version: 19.2.2364
« Reply #106 on: February 16, 2019, 12:03:08 AM »
Hello,
I need advice. Suddenly my Avast premium doesn't work. No firewall and passwords. Can't even log on to my account. It say "Loading...this shouldn't take long", nothing happens though.

Thanks in advance
Annika
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

Excuse my ignorance, but what is Avast GUI and where can I find it?

Sorry  :-[

Hi
The Avast GUI is the Program "User Interface"

You can "Right Click" on the Avast Icon in the Bottom Taskbar and choose 'Open Avast User Interface' at the top.
The GUI will open. (See attached Screenshot)
Once opened then go to Menu/ Settings/ Troubleshooting and choose "Repair" (See Screenshot)
As Asyn stated, follow instructions :)






Offline annika.holmgren2

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Re: NEW Version: 19.2.2364
« Reply #107 on: February 16, 2019, 12:33:58 AM »
Hello,
I need advice. Suddenly my Avast premium doesn't work. No firewall and passwords. Can't even log on to my account. It say "Loading...this shouldn't take long", nothing happens though.

Thanks in advance
Annika
Repair Avast:
1. Avast GUI -> Settings -> Troubleshooting
2. Click on 'REPAIR APP'.
3. Follow instructions.
4. Reboot.

Excuse my ignorance, but what is Avast GUI and where can I find it?

Sorry  :-[

Hi
The Avast GUI is the Program "User Interface"

You can "Right Click" on the Avast Icon in the Bottom Taskbar and choose 'Open Avast User Interface' at the top.
The GUI will open. (See attached Screenshot)
Once opened then go to Menu/ Settings/ Troubleshooting and choose "Repair" (See Screenshot)
As Asyn stated, follow instructions :)

Thank you. I managed to find it. Seems to have done the trick. :-)

Regards
Annika

Offline schmidthouse

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Re: NEW Version: 19.2.2364
« Reply #108 on: February 16, 2019, 12:36:13 AM »
You're welcome. :)

Offline SimmonsTheMad33

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Re: NEW Version: 19.2.2364
« Reply #109 on: February 16, 2019, 10:34:15 AM »
So has anyone noticed the Avast UI window is extremely laggy when moved around the desktop? Try grabbing the window and doing little circles with the mouse and you'll feel what I mean. I thought at first it was something to do with my setup (recently added a G Sync monitor) but it is also present on two other PCs that just had windows clean installed on them.....
Motherboard- Asus Z390 Maximus XI Hero / CPU- 8700K / RAM- 32GB DDR4 2666 / GPU- GTX 1070 FE / NVME- Corsair MP510 240GB / Windows 10 64 Home

Offline Asyn

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Re: NEW Version: 19.2.2364
« Reply #110 on: February 16, 2019, 10:50:57 AM »
So has anyone noticed the Avast UI window is extremely laggy when moved around the desktop?
Nope, just tested it.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Offline SimmonsTheMad33

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Re: NEW Version: 19.2.2364
« Reply #111 on: February 16, 2019, 10:54:38 AM »
So has anyone noticed the Avast UI window is extremely laggy when moved around the desktop?
Nope, just tested it.

Kinda strange its happening on 3 separate PCs all with different hardware configs

Edit- should probably add they are all Intel/Nvidia systems with Windows v1809. I have an Intel/AMD laptop with v1803 and avast doesnt experience the issue im referring too. And that upon opening the Avast UI It takes around 5-7 seconds of spinning before the slowdown occurs. Now who is going to sit there and spin a window for 7 seconds during actual use.... but still figured Id point it out if others were experiencing it too.
« Last Edit: February 16, 2019, 11:16:01 AM by SimmonsTheMad33 »
Motherboard- Asus Z390 Maximus XI Hero / CPU- 8700K / RAM- 32GB DDR4 2666 / GPU- GTX 1070 FE / NVME- Corsair MP510 240GB / Windows 10 64 Home

Offline bob3160

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Re: NEW Version: 19.2.2364
« Reply #112 on: February 16, 2019, 01:03:33 PM »
No such problem here either.
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Offline mchain

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Re: NEW Version: 19.2.2364
« Reply #113 on: February 16, 2019, 04:27:52 PM »
So has anyone noticed the Avast UI window is extremely laggy when moved around the desktop?
Nope, just tested it.
No, no issue.  But then again, moving an avast window is not something necessary or related to proper operation of their program, so not something I do anyway....
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Offline schmidthouse

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Re: NEW Version: 19.2.2364
« Reply #114 on: February 16, 2019, 04:38:43 PM »
Yup kind of strange.
No issue here, :)

Offline SimmonsTheMad33

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Re: NEW Version: 19.2.2364
« Reply #115 on: February 16, 2019, 04:46:35 PM »
Must be something unique software wise on my system then. ohh well, not the worst by any means.
Motherboard- Asus Z390 Maximus XI Hero / CPU- 8700K / RAM- 32GB DDR4 2666 / GPU- GTX 1070 FE / NVME- Corsair MP510 240GB / Windows 10 64 Home

Offline DavidR

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Re: NEW Version: 19.2.2364
« Reply #116 on: February 16, 2019, 06:28:10 PM »
So has anyone noticed the Avast UI window is extremely laggy when moved around the desktop?
Nope, just tested it.
No, no issue.  But then again, moving an avast window is not something necessary or related to proper operation of their program, so not something I do anyway....

For me I would say moving the monster AvastUI out of the way is a pretty reasonable action, as for dragging it round in circles, not so reasonable.  I would also love to be able to resize the monster UI (my pet hate) and relocate it permanently so I don't have to resize and move it again every time it is opened. 
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Offline schmidthouse

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Re: NEW Version: 19.2.2364
« Reply #117 on: February 16, 2019, 06:39:38 PM »
So has anyone noticed the Avast UI window is extremely laggy when moved around the desktop?
Nope, just tested it.
No, no issue.  But then again, moving an avast window is not something necessary or related to proper operation of their program, so not something I do anyway....

For me I would say moving the monster AvastUI out of the way is a pretty reasonable action, as for dragging it round in circles, not so reasonable.  I would also love to be able to resize the monster UI (my pet hate) and relocate it permanently so I don't have to resize and move it again every time it is opened.

Well I'll just throw my ?cents worth in while we're on the subject

The Avast GUI development has been IMHO their weakest element>  Design, Color/s, Size, Not Resizeable, Glitchy, Resources used (just kills my XP when Initiated).
Just my opinion from my experiences with other Security Software over the years. :)

Offline TheSharku

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Re: NEW Version: 19.2.2364
« Reply #118 on: February 16, 2019, 11:19:46 PM »
So has anyone noticed the Avast UI window is extremely laggy when moved around the desktop? Try grabbing the window and doing little circles with the mouse and you'll feel what I mean. I thought at first it was something to do with my setup (recently added a G Sync monitor) but it is also present on two other PCs that just had windows clean installed on them.....
I have the same experience and it even kept moving after I stopped moving my mouse, although only for a second or so.

Offline TheOwner

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Re: NEW Version: 19.2.2364
« Reply #119 on: February 17, 2019, 05:22:03 AM »
Sometimes i got completely white GUI, so i need restart PC to fix this problem. Usually happens when new version AvastUI.exe come but today was no update on this and i got white screen anyway.
Win 7 64bit