Avast Secure Browser Working But Do Not Show Display

[stevec5375]

Turning off Hardware Acceleration in the Browser Settings did not work for me.  I am still getting the error message in the Win 7 System Log about the "Elevation Service."  I suspect the real fix for this is going to be me UNINSTALLING this "secure" browser.

[ondrejz]

Turning off Hardware Acceleration in the Browser Settings did not work for me.  I am still getting the error message in the Win 7 System Log about the "Elevation Service."  I suspect the real fix for this is going to be me UNINSTALLING this "secure" browser.

So you still see the blank window after turning HW acc. off and restart of the browser? The error in System log is not so important now.

[stevec5375]

Turning off Hardware Acceleration in the Browser Settings did not work for me.  I am still getting the error message in the Win 7 System Log about the "Elevation Service."  I suspect the real fix for this is going to be me UNINSTALLING this "secure" browser.

So you still see the blank window after turning HW acc. off and restart of the browser? The error in System log is not so important now.

As indicated by my previous posts on this topic, I have never had a problem with the blank window.  I see the browser just fine.  I am bothered by the System log error because it wouldn't be there if there wasn't something wrong.  I never had this problem before the last update so clearly something was broken.  I consider System Log errors VERY important.  I am running the latest version of Chrome and it doesn't throw System log errors.  If it did I would quit using it too.

[bob3160]

Turning off Hardware Acceleration in the Browser Settings did not work for me.  I am still getting the error message in the Win 7 System Log about the "Elevation Service."  I suspect the real fix for this is going to be me UNINSTALLING this "secure" browser.

So you still see the blank window after turning HW acc. off and restart of the browser? The error in System log is not so important now.

As indicated by my previous posts on this topic, I have never had a problem with the blank window.  I see the browser just fine.  I am bothered by the System log error because it wouldn't be there if there wasn't something wrong.  I never had this problem before the last update so clearly something was broken.  I consider System Log errors VERY important.  I am running the latest version of Chrome and it doesn't throw System log errors.  If it did I would quit using it too.

It would have been nice had youn started your own topic and explained your problem. This topic has nothing to do with your problem.

[stevec5375]

Turning off Hardware Acceleration in the Browser Settings did not work for me.  I am still getting the error message in the Win 7 System Log about the "Elevation Service."  I suspect the real fix for this is going to be me UNINSTALLING this "secure" browser.

So you still see the blank window after turning HW acc. off and restart of the browser? The error in System log is not so important now.

As indicated by my previous posts on this topic, I have never had a problem with the blank window.  I see the browser just fine.  I am bothered by the System log error because it wouldn't be there if there wasn't something wrong.  I never had this problem before the last update so clearly something was broken.  I consider System Log errors VERY important.  I am running the latest version of Chrome and it doesn't throw System log errors.  If it did I would quit using it too.

It would have been nice had youn started your own topic and explained your problem. This topic has nothing to do with your problem.

I did.
https://forum.avast.com/index.php?topic=226572.0

[bob3160]

@stevec5375
So why are you posting in this topic?

[stevec5375]

@stevec5375
So why are you posting in this topic?

Because if you bothered to look, there were no replies to my posting even from Avast support!   

You, sir, are very immature.  All I'm trying to do is get something fixed and I don't have time to argue with you about it.

[bob3160]

@stevec5375
So why are you posting in this topic?

Because if you bothered to look, there were no replies to my posting even from Avast support!   

You, sir, are very immature.  All I'm trying to do is get something fixed and I don't have time to argue with you about it.

Not getting an answer isn't a reason to disrupt another thread. It simply means no one had an answer for you.
It means have some patience.

[evallejo]

But how can I change the browser settiings to disable HW acceleration if the browser window just shows the minimize, maximize and close buttons?
I attach a screenshot of what's happening.

[Asyn]

But how can I change the browser settiings to disable HW acceleration if the browser window just shows the minimize, maximize and close buttons?

For those who are affected, you can try avoid the problem running the browser in compatibility mode and then disable the setting in the browser. From that time, you can run browser normally.

[evallejo]

Thank you very nuch bob3160, ondrejz and Asyn !!!

It did work !!!  (running compatibility with Windows 2000, since I tried first with Windows XP SP3, which was the default selection, and nothing changed). Greetings from Spain.

[Asyn]

You're welcome and thanks for the feedback.

[Mr Proper]

It did work !!! 

Yeah, it worked.

However, Bank Mode shows grey window when its starts, and doesnt show any tabs and then it becomes not responding.

Additional  in event log Win 7 there are errors related to Avast Secure Browser Elevation Service.

The problem, alas, is not solved.

[ondrejz]

The problem with elevation service in system log will be solved too. We know about it. This is a minor issue now - it does not block you in anything.

The bank mode is problem because you cannot change how the browser in bank mode is started The only solution will be update to next version.

[atheist2]

Thank you very nuch bob3160, ondrejz and Asyn !!!

It did work !!!  (running compatibility with Windows 2000, since I tried first with Windows XP SP3, which was the default selection, and nothing changed). Greetings from Spain.

I haven't been able to use the browser since about April the 20th either. I tried turning off hardware acceleration, and I really have no idea what the ramifications of messing around in there are..... as I started the nVidia program that runs my video card because windross 7 wouldn't let me disable hardware acceleration from the control panel. I had to first add avast secure browser to the list of software it (nVidia) was supporting, then I tried to turn off hardware acceleration, but instead had to turn off about 10 options individually (oh, that program they made really sucks), some of which couldn't be turned off....

That didn't work....

Oh, and, I BARELY stumbled through the process (using computers for 20+ years), I have NO IDEA how my mother could do this... oh, wait, it would have been IMPOSSIBLE.... Welcome to the "world of computers, 2019", STILL unusable by the average person!!!!!!!!!!

Anyway, what you recommended worked (I tried windross 7 first, that was a no-go).

Ok, you tried 2 ways, I went straight to windross 2000 and it worked... but, really? I'm supposed to use this in windross 2,000 mode?

So, if I reinstall Avast Secure Browser, I'll lose the history and various other things in there, right? Of what value is that, if it's unreliable? There are IMPORTANT things in there.

Can I reinstall without losing the passwords, bookmarks and a few other things in there, or not?