Author Topic: NEW Version: 19.8 (September 2019)  (Read 30579 times)

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Offline rocksteady

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Re: NEW Version: 19.8 (September 2019)
« Reply #30 on: September 20, 2019, 10:56:23 AM »
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

Offline fvmb

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Re: NEW Version: 19.8 (September 2019)
« Reply #31 on: September 20, 2019, 12:21:50 PM »
A little worried that Avast didn´t said anything yet since the bugs reported and since one of them is a major one!

Waiting for news ;)

Offline NON

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Re: NEW Version: 19.8 (September 2019)
« Reply #32 on: September 20, 2019, 12:48:32 PM »
About BSoD issue, developers are acknowledged the issue and confirmed its existence. Now devs are examining what is going on.
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Offline Lukas Mizoch

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Re: NEW Version: 19.8 (September 2019)
« Reply #33 on: September 20, 2019, 12:50:39 PM »
About BSoD issue, developers are acknowledged the issue and confirmed its existence. Now devs are examining what is going on.
Cool, thanks for info.

I am using VeraCrypt, so I suspected this, but error is shown only on one of my two computers, so it's probably nothing.

Offline TheSharku

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Re: NEW Version: 19.8 (September 2019)
« Reply #34 on: September 20, 2019, 01:11:36 PM »
After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC.  >:(
Do you have memory integrity turned on?

Offline fvmb

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Re: NEW Version: 19.8 (September 2019)
« Reply #35 on: September 20, 2019, 01:49:55 PM »
Hi,

I found another bug that prevails again. If i want to run any browser (firefox, chrome and Avast secure browser all last updated versions) with the sandbox, the sandbox doesn´t execute at all the command. It shows on the sandbox that is running but it is not executing. This is happing for a few versions. I´m using W10Pro 1903. Oh and i, coincidentally formatted my pc a few days ago so the problem is not the system itself, maybe it could be a problem with some windows update.  :(

Can you help me solve or give me a solution please?

« Last Edit: September 20, 2019, 01:59:47 PM by fvmb »

Offline Lukas Mizoch

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Re: NEW Version: 19.8 (September 2019)
« Reply #36 on: September 20, 2019, 02:12:26 PM »
After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC.  >:(
Do you have memory integrity turned on?
No.

Offline novakja

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Re: NEW Version: 19.8 (September 2019)
« Reply #37 on: September 20, 2019, 02:19:41 PM »
After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC.  >:(
Do you have memory integrity turned on?
No.

Hello Lukas Mizoch, could you please also submit a support package so that we can identify if your issue is the same as the BSOD due to conflict with Memory Integrity?

Follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.

Thank you!

Offline benko

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Re: NEW Version: 19.8 (September 2019)
« Reply #38 on: September 20, 2019, 03:43:28 PM »
Hi guys, just a quick update on the hot reported bugs in this version:

- BSOD - sorry for the inconvenience, this will be fixed soon (early next week, so far we are not auto migrating users)
- Bank mode - issue found, fixing now, thanks for reporting
- More AvastUI.exe running - that is OK (e.g. UI & tray icon, etc.)
- MailShield issue - looking into that...

Offline fvmb

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Re: NEW Version: 19.8 (September 2019)
« Reply #39 on: September 20, 2019, 04:28:36 PM »
Hi guys, just a quick update on the hot reported bugs in this version:

- BSOD - sorry for the inconvenience, this will be fixed soon (early next week, so far we are not auto migrating users)
- Bank mode - issue found, fixing now, thanks for reporting
- More AvastUI.exe running - that is OK (e.g. UI & tray icon, etc.)
- MailShield issue - looking into that...

Thank you Benko, good to hear that ;)

And can you or someone please take a quick look and help me with a sandbox related issue related in Reply #36 ?

Best Regards,

Offline schmidthouse

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Re: NEW Version: 19.8 (September 2019)
« Reply #40 on: September 20, 2019, 05:49:40 PM »
Bonjour,

j'ai mis à jour et depuis avast antivirus service mange entre 75% et 8% de la capacité du processeur sans arrêt; Quelqu'un peut-il me dire ce que je peux faire? Merci d'avance

j'ai avast premium security, ceanup et driver updater installés et je fonctionne sous windows 10

This is the English Forum, please post in English or you can find your language here:
https://forum.avast.com/index.php?board=21.0   :)
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Offline Luukjr

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Re: NEW Version: 19.8 (September 2019)
« Reply #41 on: September 20, 2019, 07:47:54 PM »
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.
OS: Windows 7 Home Premium 64-bit SP1
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium 4.0.4

Offline schmidthouse

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Re: NEW Version: 19.8 (September 2019)
« Reply #42 on: September 20, 2019, 09:04:02 PM »
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
« Last Edit: September 20, 2019, 09:05:59 PM by schmidthouse »
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
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Offline Luukjr

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Re: NEW Version: 19.8 (September 2019)
« Reply #43 on: September 20, 2019, 09:31:55 PM »
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
Does the banking mode open correctly ?
as far as I'm concerned, the (grey) window well opens  but with nothing more than closing and switching to the desktop... so unusable.
The same remark was made by another member of the French forum

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

In the safezone browser, the bank mode also turns grey. But if you click on go back in the lower left corner, your bank will appear. Maybe you should try that out.


@ Luukjr

SafeZone is old and no longer; it is the predecessor of Avast Secure Browser
https://forum.avast.com/index.php?board=78.0

Avast Secure Browser has replaced SafeZone so your advice/suggestion is not helpful in this Topic. (Tested on Secure Browser and doesn't work)
I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here ;)
OS: Windows 7 Home Premium 64-bit SP1
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium 4.0.4

Offline schmidthouse

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Re: NEW Version: 19.8 (September 2019)
« Reply #44 on: September 20, 2019, 10:00:50 PM »
@ Luukjr
Quote: "I was wrong, indeed it’s the Secure Browser that I use, and my suggestion does work here"

Can you provide a Screenshot of your Banking General Website open in "Bank Mode"?
« Last Edit: September 20, 2019, 10:03:00 PM by schmidthouse »
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL>