Author Topic: Avast Online Security isn't working  (Read 213 times)

0 Members and 1 Guest are viewing this topic.

Offline caroline.kenyon

  • Newbie
  • *
  • Posts: 18
Avast Online Security isn't working
« on: October 09, 2019, 10:05:24 AM »
Hello, this morning I noticed that the Avast Online Security icon wasn't showing up in my Firefox add-ons, so I uninstalled and reinstalled it by clicking "Remove" on the add-ons list, and then I reinstalled it by going to the add-ons store, but now the add-on won't work at all, and when I click on it, the site rating won't show up. Please can you help me fix this?

Offline caroline.kenyon

  • Newbie
  • *
  • Posts: 18
Re: Avast Online Security isn't working
« Reply #1 on: October 09, 2019, 11:05:59 AM »
It's okay. I fixed the problem by restarting my laptop.

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5396
  • Spartan Warrior
Re: Avast Online Security isn't working
« Reply #2 on: October 09, 2019, 07:53:39 PM »
Restart when in doubt.   :)
Windows 10 Home 64-bit 1809 Avast Premier Security version 19.8.2393 (build 19.8.4793.541) UI version 1.0.415.  Current version is back to Avast Internet Security.

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6168
  • When you think you know, Think Again
Re: Avast Online Security isn't working
« Reply #3 on: October 09, 2019, 07:59:43 PM »
It's okay. I fixed the problem by restarting my laptop.

 I have found over the years that ''rebooting" the OS has cleared up many anomolies that seem to have popped up out of nowhere.
Good advice "restart when in doubt"
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL>

Offline DavidR

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 82053
  • No support PMs thanks
Re: Avast Online Security isn't working
« Reply #4 on: October 09, 2019, 08:02:20 PM »
Restart when in doubt.   :)

Pretty much the first course of action as it does often produce results.

Its almost the first question asked if you call your companies tech support, have you switched it off and on again :)

The IT Crowd https://en.wikipedia.org/wiki/The_IT_Crowd and https://www.imdb.com/title/tt0487831/ I loved that TV program.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline schmidthouse

  • VIRUS FREE A Long Time
  • Avast Evangelist
  • Starting Graphoman
  • ***
  • Posts: 6168
  • When you think you know, Think Again
Re: Avast Online Security isn't working
« Reply #5 on: October 09, 2019, 08:12:03 PM »
Restart when in doubt.   :)

Pretty much the first course of action as it does often produce results.

Its almost the first question asked if you call your companies tech support, have you switched it off and on again :)

The IT Crowd https://en.wikipedia.org/wiki/The_IT_Crowd and https://www.imdb.com/title/tt0487831/ I loved that TV program.

Very true. And the first question I ask, which as you say David "often produces results". :)
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.8.2393 /VS 5.02(WC)/ASB/Mbam 4/Secureline b. 5.5/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.9.2394 /VS 5.02(WC)/ASB beta/Secureline b 5.5/SANDBOXIE/Prey Project 
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
<LAYERED SECURITY SOFTWARE PROTECTION ALL>