Author Topic: Your backup identity - "This link has expired"  (Read 7539 times)

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Offline watsabitz

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Your backup identity - "This link has expired"
« on: November 04, 2019, 07:48:41 PM »
I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can't because I need to approve the synchronization from an already approved account. I don't have one and based on some instructions from this forum I have to click on the button from the "Your backup identity" email . But when I do that it says "This link has expired. Please contact the sender of the email for more information."
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!
« Last Edit: November 04, 2019, 07:51:38 PM by watsabitz »

Offline jaka5

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Re: Your backup identity - "This link has expired"
« Reply #1 on: February 15, 2020, 07:59:30 AM »
yaa i receive link activation to synchronize but i cant open it, cause this link doesnt exist, how to solve this?

Offline bob3160

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Re: Your backup identity - "This link has expired"
« Reply #2 on: February 15, 2020, 02:47:10 PM »
I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can't because I need to approve the synchronization from an already approved account. I don't have one and based on some instructions from this forum I have to click on the button from the "Your backup identity" email . But when I do that it says "This link has expired. Please contact the sender of the email for more information."
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!
It's the weekend. You'll need to have a little patience.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline Asyn

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Re: Your backup identity - "This link has expired"
« Reply #3 on: February 15, 2020, 04:41:28 PM »
I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can't because I need to approve the synchronization from an already approved account. I don't have one and based on some instructions from this forum I have to click on the button from the "Your backup identity" email . But when I do that it says "This link has expired. Please contact the sender of the email for more information."
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!
It's the weekend. You'll need to have a little patience.
He's already waiting since November 2019. ;)
Win 8.1 [x64] - Avast PremSec 20.4.2410.B#5 [UI.520] - CC 5.65 - EEK - FF ESR 68.8 [NS/AOS/uBO/PB] - TB 68.8.1 - ASB/ACP/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Your backup identity - "This link has expired"
« Reply #4 on: February 15, 2020, 04:56:59 PM »
I have Avast installed on my computer and I also have Avast Password installed on my phone. I want to synchronize my passwords to my PC but I can't because I need to approve the synchronization from an already approved account. I don't have one and based on some instructions from this forum I have to click on the button from the "Your backup identity" email . But when I do that it says "This link has expired. Please contact the sender of the email for more information."
I saw on another post on this forum that someone had the same problem and as a solution a moderator sent him a reactivation email. Could someone do the same for me?

Thank you!
It's the weekend. You'll need to have a little patience.
He's already waiting since November 2019. ;)
I've already reported this to Avast.
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline r@vast

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Re: Your backup identity - "This link has expired"
« Reply #5 on: February 18, 2020, 01:27:20 PM »
watsabitz and jaka5,

Please reply to the PM I sent you.

Offline Masoud7

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Re: Your backup identity - "This link has expired"
« Reply #6 on: April 06, 2020, 04:36:13 PM »
I have the same problem
My backup identity link has expired and now I cant sync my password

Offline r@vast

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Re: Your backup identity - "This link has expired"
« Reply #7 on: April 07, 2020, 11:39:46 AM »
I have the same problem
My backup identity link has expired and now I cant sync my password

Hi,

Please PM me your email address (the one used for Avast Passwords).