Author Topic: Lack of support  (Read 640 times)

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Offline alouise

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Lack of support
« on: November 26, 2019, 11:50:50 PM »
I do not consider a forum support as the only option. I pay for this product and the fact there seems to be no avenue available contact support other than posting to this forum is sub standard. I HATE seeing a constant icon showing its running. I only want notifications if and issue. Having that constantly on the screen will read to a cancelled subscription. Not impressed with this.

Offline Pondus

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Re: Lack of support
« Reply #1 on: November 27, 2019, 12:04:03 AM »
Why didnt you Try before you buy?


Offline bob3160

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Re: Lack of support
« Reply #2 on: November 27, 2019, 12:16:04 AM »
I do not consider a forum support as the only option. I pay for this product and the fact there seems to be no avenue available contact support other than posting to this forum is sub standard. I HATE seeing a constant icon showing its running. I only want notifications if and issue. Having that constantly on the screen will read to a cancelled subscription. Not impressed with this.
For a paid product, there is support.
Request help from Avast - https://support.avast.com/en-ww/contact/
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Offline Michael (alan1998)

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Re: Lack of support
« Reply #3 on: November 27, 2019, 01:38:42 PM »
I do not consider a forum support as the only option. I pay for this product and the fact there seems to be no avenue available contact support other than posting to this forum is sub standard. I HATE seeing a constant icon showing its running. I only want notifications if and issue. Having that constantly on the screen will read to a cancelled subscription. Not impressed with this.

The tray icon in the task bar? You can hide/drag them away so they're out of view.

Click (and hold) on the icon, and move your mouse up. Done. Problem solved - this isn't an Avast! thing, it's a Windows thing. You're bitching to the wrong company.
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Offline bob3160

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Re: Lack of support
« Reply #4 on: November 27, 2019, 02:33:13 PM »
You can also choose which icons appear or which items to hide.
I've selected to show all icons.
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