Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast SecureLine VPN
(Moderators:
krahulik
,
Mike (Privacy team)
) »
Cannot see sites after I try to start the secure line
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Cannot see sites after I try to start the secure line (Read 4469 times)
0 Members and 1 Guest are viewing this topic.
vision
Newbie
Posts: 3
Cannot see sites after I try to start the secure line
«
on:
April 22, 2020, 09:45:52 PM »
It started today, first there was a problem with the audio drive, on windows 10. but now the secure line is not working in the sense that if I start then everything stops, I cannot load any site on the browser. attached are 2 images which I think may be important, the secureline before use to give me the new virtual IP, but now is n/a
see iamges.what do you think?
http://209.95.39.214/avast.txt
a text file with the troubleshoot that I tried to run
http://209.95.39.214/avast.jpg
first image showing the n/a
http://209.95.39.214/avast2.jpg
second image with the network connetions & the secureline
Thanks
Logged
Asyn
Avast Überevangelist
Certainly Bot
Posts: 76039
Re: Cannot see sites after I try to start the secure line
«
Reply #1 on:
April 23, 2020, 06:04:33 AM »
Please
attach
your screenshot(s), some of us don't follow external links.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
vision
Newbie
Posts: 3
Re: Cannot see sites after I try to start the secure line
«
Reply #2 on:
April 23, 2020, 08:21:37 AM »
sorry, I have now attached the 3 files, a text and 2 images.
Please let me know as soon as possible on how to fix this.
Thanks
Logged
Asyn
Avast Überevangelist
Certainly Bot
Posts: 76039
Re: Cannot see sites after I try to start the secure line
«
Reply #3 on:
April 23, 2020, 08:27:54 AM »
Reboot twice.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
vision
Newbie
Posts: 3
Re: Cannot see sites after I try to start the secure line
«
Reply #4 on:
April 23, 2020, 11:02:04 AM »
I rebooted 5 or 6 times, nothing changed, some problem with the windows firewall.
I then uninstalled secureline and then avast premium, and installed it again.
It is now working.
Thank you
Logged
Asyn
Avast Überevangelist
Certainly Bot
Posts: 76039
Re: Cannot see sites after I try to start the secure line
«
Reply #5 on:
April 23, 2020, 11:41:16 AM »
NP, thanks for your feedback.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast SecureLine VPN
(Moderators:
krahulik
,
Mike (Privacy team)
) »
Cannot see sites after I try to start the secure line