Author Topic: Random split second pop up  (Read 3603 times)

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Offline ewkhou

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Random split second pop up
« on: June 30, 2020, 09:57:40 PM »
An annoying thing that's been happening to me recently, to the point I made an account here. Not sure what's causing it and google is no help because it brings up results for the regular kinds of "pop-ups". I've been using Avast Free Anti-Virus for years now and recently I discovered this problem for around a couple of days now.

To describe it, it's a small popup window of Avast that appears for a split second in the center of the screen before it immediately closes itself. Since it closes itself so quickly, I wasn't able to determine what kind of message it is. It seems to occur every 2-4 hours and I'm not certain what triggers it to appear. Not even sure if the issue is Avast itself or something else provoking Avast.

Silent mode has no effect as either on or off has the popup occur. I tried updating avast, restarting my computer, using the repair app function in the settings, and repairing via uninstall. Those didn't solve the issue. As of right now, I did an uninstall and reinstall so I'm gonna see if that fixes the issue or not.

Is anyone else also encountering this issue or just me?

Offline DavidR

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Re: Random split second pop up
« Reply #1 on: June 30, 2020, 11:01:47 PM »
I certainly haven't experienced it, much less any idea why it would popup.
Have you made any changes to the default avast settings ?

Whilst it isn't there for long, you could try to do a print screen PrtSc key.  To help you find it quickly you could put a piece of HiViz tape on it.
Windows 10 Home 2004 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.8.2432 (build 20.8.5684.602) UI-1.0.564/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline djl34

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Re: Random split second pop up
« Reply #2 on: July 21, 2020, 06:29:01 PM »
Yes. This has been happening to me as well for the past couple of weeks. Google has been similarly useless for me. Hopefully someone can give some insight into what's going on.

Offline NON

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Re: Random split second pop up
« Reply #3 on: August 02, 2020, 09:29:06 AM »
A Japanese user also reported the same issue.
He successfully took a screenshot of that window, although it shows nothing, just a blank with Avast title on it.
Main: Win10 Pro 2004 64bit / Core i5-7400 3.0GHz / 16GB RAM / Avast 20 Premier Beta / Comodo Firewall 12
Mobile: Win10 Pro 2004 32bit, Vista SP2 32bit / Core 2 Duo SU9300 1.2GHz / 4GB RAM / Avast 20 Free / Windows Firewall Control

Avast の設定について解説しています。よろしければご覧ください。

Offline Lance33

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Re: Random split second pop up
« Reply #4 on: August 03, 2020, 10:49:08 PM »
This started happening on my PC yesterday.  It's a window with the title "Avast", but with nothing else written.  It closes after about 1/8 of a second!  I did get an Avast program update yesterday.  I have Avast Premium Security.

Offline Krisss

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Re: Random split second pop up
« Reply #5 on: August 20, 2020, 11:55:31 PM »
I'm sorry for bump, but no answer from staff yet.

I have this issue too, random popup without any information on it, only blank window with Avast UI colors.
I'm using Avast Premium Security 20.6.2420 (build 20.6.5495.588), Windows10 Pro 64bit.

I don't know what's triggers it, I don't change any Avast or Windows setting.

This happen randomly.

Offline rocksteady

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Re: Random split second pop up
« Reply #6 on: August 21, 2020, 10:14:14 AM »
I am seeing a white "window", about the same size as Avast UI window, flash on my screen after startup. It seems to occur before the Avast system tray icon appears. It happens so fast, I am unsure if it was an Avast window or not. This has been happening I think since 20.6 version update.

Offline xSean

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Re: Random split second pop up
« Reply #7 on: September 13, 2020, 01:33:30 PM »
Getting something similar for a while too.
Current version is Premium Security 20.7.2425 (build 20.7.5568.595).

It seems to happen randomly regardless of how long my PC has been on and the window is a standard Avast one that appears in the middle of my main monitor before vanishing a split-second later.

Offline Asyn

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Re: Random split second pop up
« Reply #8 on: September 13, 2020, 01:38:02 PM »
Getting something similar for a while too.
Current version is Premium Security 20.7.2425 (build 20.7.5568.595).

It seems to happen randomly regardless of how long my PC has been on and the window is a standard Avast one that appears in the middle of my main monitor before vanishing a split-second later.
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
Win 8.1 [x64] - Avast PremSec 20.8.2432.BC [UI.566] - CC 5.72 - EEK - FF ESR 78.3.1 [NS/AOS/uBO/PB] - TB 68.12.1 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline warman001

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Re: Random split second pop up
« Reply #9 on: September 13, 2020, 02:10:12 PM »
Been getting the same popup but I have only seen it doing this while watching YT. It hasn't affected gaming or anything that I have seen but still annoying none the less.

Win10 Pro 64bit updated to 2004 AMD Ryzen 7 2700x
Avast Premium Security all up to date.

Offline Asyn

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Re: Random split second pop up
« Reply #10 on: September 13, 2020, 02:17:55 PM »
Hi guys, I forwarded it, let's see...
Win 8.1 [x64] - Avast PremSec 20.8.2432.BC [UI.566] - CC 5.72 - EEK - FF ESR 78.3.1 [NS/AOS/uBO/PB] - TB 68.12.1 - SB/CP/SL/DU.B
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline xSean

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Re: Random split second pop up
« Reply #11 on: September 13, 2020, 03:30:19 PM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?

Win10 Pro x64, fully up-to-date.
No other security software running.

Offline certifried

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Re: Random split second pop up
« Reply #12 on: September 13, 2020, 05:55:31 PM »
Thanks again, Asyn, for the help. He pointed me to this post, which is an exact description of what I'm seeing.

Windows 10 Enterprise (64 bit), version 1803. OS Build 17134.1726
Avast premium security 20.7.2425 (build 20.7.5568.595)

not sure if it's relevant, but I also run AirVPN at all times.

Offline certifried

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Re: Random split second pop up
« Reply #13 on: September 13, 2020, 09:38:13 PM »
Doing the repair/reboot that was suggested by Asyn in another thread might have resolved this for me. I haven't seen a pop-up so far where normally I would have expected a few.

Offline xSean

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Re: Random split second pop up
« Reply #14 on: September 14, 2020, 03:10:20 AM »
At least on my side, doing a repair did not affect this.