よろしくお願いいたします。
エラーメッセージの文句はhttps://forum.avast.com/index.php?topic=229802.0 にある「何らかの問題が発生したため、アップデートが失敗しました。もう一度お試しください」のようなものでした。「ウイルス定義は最新です」との表示がされるのも同じです。
こういう形でAVASTの更新ができなかったのは初めてなので戸惑っています。
そちらのスレッドに従い、update.log内容を見てみましたらストレージ不足というようなものがでました。
しかしストレージは十分あります。
前回AVAST更新終了時からパソコンや他のソフトの設定は一切変えておらずほかの更新もしていません。FWも切って試しましたが変わらず。
今回はサイトからexeファイルをDLし、そちらをインストールして10/8づけの更新をすることができました。
ログはこのようなものでした。
[2020-10-08 12:11:19] [info ] [instup ] [ 2056: 1356] Running module version: instup.exe - '10.4.2233.1299'
[2020-10-08 12:11:19] [info ] [instup ] [ 2056: 1356] Running module version: Instup.dll - '10.4.2233.1299'
[2020-10-08 12:11:20] [info ] [simutex ] [ 2056: 1356] Checking for the mutex ownership.
[2020-10-08 12:11:20] [info ] [simutex ] [ 2056: 1356] The mutex is signaled. We are owners of the mutex.
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Loading product state
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Guid = 77aea6a7-e256-4e4c-b6d9-dc25030d1cf4, Created = 00:11:13 18.07.2019
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Persistent Guid = df9ac417-a031-4ca1-b292-f5fb609a66ee, Created = 00:11:13 18.07.2019
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] ProductId = ais
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Edition = 1
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Installed Part info:
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'iex' = 'iex', 10 (0x0000000A), 21:01:25 06.10.2020
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'jrog2' = 'jrog2', 7774 (0x00001E5E), 21:01:25 06.10.2020
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'program' = 'prg_ais', 168036537 (0x0A0408B9), 22:12:58 17.09.2015
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'setup' = 'setup_ais', 168036537 (0x0A0408B9), 22:12:59 17.09.2015
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'vps' = 'vps_win32', 537921026 (0x20100602), 21:01:26 06.10.2020
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Latest Part info:
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'iex' = 'iex', 10 (0x0000000A), 21:01:25 06.10.2020
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'jrog2' = 'jrog2', 7774 (0x00001E5E), 21:01:25 06.10.2020
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'program' = 'prg_ais', 168036537 (0x0A0408B9), 18:46:34 17.09.2015
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'setup' = 'setup_ais', 168036537 (0x0A0408B9), 18:46:34 17.09.2015
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Part 'vps' = 'vps_win32', 537921026 (0x20100602), 21:01:26 06.10.2020
[2020-10-08 12:11:20] [info ] [registry ] [ 2056: 1356] BackupFileToRegistry: file 'C:\Program Files\AVAST Software\Avast\setup\setup.ini' was successfully backed up to value 'SetupIniBackup'.
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Loading Proxy settings
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Proxy-Type: 'no proxy'
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Proxy-Authorization: 'no authentication'
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Proxy-Port: '8080'
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Proxy-Name: ''
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Proxy-User: ''
[2020-10-08 12:11:20] [info ] [instup ] [ 2056: 1356] Proxy-Pass: '
'
[2020-10-08 12:11:20] [info ] [partinfo ] [ 2056: 1356] SetInstalled: Part package part-iex-a.vpx is installed.
[2020-10-08 12:11:20] [info ] [partinfo ] [ 2056: 1356] SetInstalled: Part package part-jrog2-1e5e.vpx is installed.
[2020-10-08 12:11:20] [info ] [partinfo ] [ 2056: 1356] SetInstalled: Part package part-prg_ais-a0408b9.vpx is installed.
[2020-10-08 12:11:20] [info ] [partinfo ] [ 2056: 1356] SetInstalled: Part package part-setup_ais-a0408b9.vpx is installed.
[2020-10-08 12:11:20] [info ] [partinfo ] [ 2056: 1356] SetInstalled: Part package part-vps_win32-20100602.vpx is installed.
[2020-10-08 12:11:20] [info ] [instupcore ] [ 2056: 1356] PkgLoadProductInfo: product GPB was successfully loaded.
[2020-10-08 12:11:20] [info ] [instupcore ] [ 2056: 1356] SWITCHER: started
[2020-10-08 12:11:20] [info ] [instupcore ] [ 2056: 1356] SWITCHER: finished
[2020-10-08 12:11:21] [info ] [instupcore ] [ 2056: 1356] Product update has started.
[2020-10-08 12:11:21] [info ] [servers ] [ 2056: 1356] Server definition(s) loaded for 'C:\Program Files\AVAST Software\Avast\setup\servers.def': 29 (maintenance:0)
[2020-10-08 12:11:21] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download b8003600 AVAST9 Server' with current url '
http://b8003600.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
[2020-10-08 12:11:22] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'servers.def.vpx' successfully downloaded and verified.
[2020-10-08 12:11:22] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\servers.def.vpx', ip: 61.21.181.112, size: 3313 bytes
[2020-10-08 12:11:22] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download b7210692 AVAST9 Server' with current url '
http://b7210692.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
[2020-10-08 12:11:23] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'prod-pgm.vpx' successfully downloaded and verified.
[2020-10-08 12:11:23] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\prod-pgm.vpx', ip: 61.21.181.112, size: 607 bytes
[2020-10-08 12:11:23] [info ] [pkgproduct ] [ 2056: 1356] LoadPartInfo: program = prg_ais-14080980 returned 0x00000000
[2020-10-08 12:11:23] [info ] [pkgproduct ] [ 2056: 1356] LoadPartInfo: setup = setup_ais-14080980 returned 0x00000000
[2020-10-08 12:11:23] [info ] [pkgproduct ] [ 2056: 1356] LoadUatInfo: uat.vpx returned 0x00000000
[2020-10-08 12:11:23] [info ] [pkgengine ] [ 2056: 1356] LoadLatestProdAndParts: product file 'prod-pgm.vpx' was successfully loaded.
[2020-10-08 12:11:23] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download m0658849 AVAST9 Server' with current url '
http://m0658849.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
[2020-10-08 12:11:23] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'uat.vpx' successfully downloaded and verified.
[2020-10-08 12:11:23] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\uat.vpx', ip: 61.21.181.107, size: 8809 bytes
[2020-10-08 12:11:23] [info ] [pkguat ] [ 2056: 1356] UpdateLatestPartInfo: called, repo_id: 'iavs9x', part_id: program, installed_ver: a0408b9, latest_ver: 14080980
[2020-10-08 12:11:23] [warning] [pkguat ] [ 2056: 1356] UpdateLatestPartInfo: program = prg_ais-a0408b9 - reason 'NoSSE2'
[2020-10-08 12:11:23] [info ] [pkguat ] [ 2056: 1356] UpdateLatestPartInfo: called, repo_id: 'iavs9x', part_id: setup, installed_ver: a0408b9, latest_ver: 14080980
[2020-10-08 12:11:23] [warning] [pkguat ] [ 2056: 1356] UpdateLatestPartInfo: setup = setup_ais-a0408b9 - reason 'NoSSE2'
[2020-10-08 12:11:23] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download b8003600 AVAST9 Server' with current url '
http://b8003600.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
[2020-10-08 12:11:24] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'prod-vps.vpx' successfully downloaded and verified.
[2020-10-08 12:11:24] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\prod-vps.vpx', ip: 61.21.181.90, size: 429 bytes
[2020-10-08 12:11:24] [info ] [pkgproduct ] [ 2056: 1356] LoadPartInfo: iex = iex-a returned 0x00000000
[2020-10-08 12:11:24] [info ] [pkgproduct ] [ 2056: 1356] LoadPartInfo: jrog2 = jrog2-1e60 returned 0x00000000
[2020-10-08 12:11:24] [info ] [pkgproduct ] [ 2056: 1356] LoadPartInfo: vps = vps_win32-20100800 returned 0x00000000
[2020-10-08 12:11:24] [info ] [pkgengine ] [ 2056: 1356] LoadLatestProdAndParts: product file 'prod-vps.vpx' was successfully loaded.
[2020-10-08 12:11:24] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download n4291289 AVAST9 Server' with current url '
http://n4291289.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
[2020-10-08 12:11:24] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'part-iex-a.vpx' successfully downloaded and verified.
[2020-10-08 12:11:24] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\part-iex-a.vpx', ip: 61.21.181.99, size: 248 bytes
[2020-10-08 12:11:24] [info ] [pkgengine ] [ 2056: 1356] LoadLatestProdAndParts: part file part-iex-a.vpx was successfully loaded.
[2020-10-08 12:11:24] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download l2983942 AVAST9 Server' with current url '
http://l2983942.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
[2020-10-08 12:11:25] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'part-jrog2-1e60.vpx' successfully downloaded and verified.
[2020-10-08 12:11:25] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\part-jrog2-1e60.vpx', ip: 61.21.181.90, size: 664 bytes
[2020-10-08 12:11:25] [info ] [pkgengine ] [ 2056: 1356] LoadLatestProdAndParts: part file part-jrog2-1e60.vpx was successfully loaded.
[2020-10-08 12:11:25] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download l4691727 AVAST9 Server' with current url '
http://l4691727.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
[2020-10-08 12:11:25] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'part-vps_win32-20100800.vpx' successfully downloaded and verified.
[2020-10-08 12:11:25] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\part-vps_win32-20100800.vpx', ip: 61.21.181.90, size: 2324 bytes
[2020-10-08 12:11:25] [info ] [pkgengine ] [ 2056: 1356] LoadLatestProdAndParts: part file part-vps_win32-20100800.vpx was successfully loaded.
[2020-10-08 12:11:25] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download n2833777 AVAST9 Server' with current url '
http://n2833777.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
[2020-10-08 12:11:25] [info ] [packageinfo ] [ 2056: 1356] IsFullOkay: iplugins-a.vpx - is okay (it exists and has valid signature)
[2020-10-08 12:11:25] [info ] [partinfo ] [ 2056: 1356] Latest2Installed: Part part-iex-a.vpx was set to be installed.
[2020-10-08 12:11:25] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download z4055813 AVAST9 Server' with current url '
http://z4055813.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
[2020-10-08 12:11:25] [notice ] [packageinfo ] [ 2056: 1356] IsFullOkay: jrog2-1e60.vpx - not okay (doesn't exist)
[2020-10-08 12:11:25] [info ] [packageinfo ] [ 2056: 1356] SetDownloadBits: jrog2 setting 2 diffs to process.
[2020-10-08 12:11:25] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'jrog2-1e5f-1e5e.vpx' successfully downloaded and verified.
[2020-10-08 12:11:26] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\jrog2-1e5f-1e5e.vpx', ip: 61.21.181.90, size: 448 bytes
[2020-10-08 12:11:26] [info ] [pkgdiffstor ] [ 2056: 1356] PerformDiff: Ok
[2020-10-08 12:11:26] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'jrog2-1e60-1e5f.vpx' successfully downloaded and verified.
[2020-10-08 12:11:26] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\jrog2-1e60-1e5f.vpx', ip: 61.21.181.90, size: 448 bytes
[2020-10-08 12:11:26] [info ] [pkgdiffstor ] [ 2056: 1356] PerformDiff: Ok
[2020-10-08 12:11:26] [info ] [partinfo ] [ 2056: 1356] Latest2Installed: Part part-jrog2-1e60.vpx was set to be installed.
[2020-10-08 12:11:26] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download f3461309 AVAST9 Server' with current url '
http://f3461309.ivps9x.u.avast.com/ivps9x' of type 'URL_TYPE_DOWNLOAD_VPS'.
[2020-10-08 12:11:26] [notice ] [packageinfo ] [ 2056: 1356] IsFullOkay: vps_32-1f5e.vpx - not okay (doesn't exist)
[2020-10-08 12:11:44] [info ] [packageinfo ] [ 2056: 1356] SetDownloadBits: vps_32 setting 2 diffs to process.
[2020-10-08 12:11:51] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'vps_32-1f5d-1f5c.vpx' successfully downloaded and verified.
[2020-10-08 12:11:51] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\vps_32-1f5d-1f5c.vpx', ip: 61.21.181.90, size: 3393100 bytes
[2020-10-08 12:11:54] [info ] [pkgdiffstor ] [ 2056: 1356] PerformDiff: Ok
[2020-10-08 12:12:01] [info ] [dldwrap ] [ 2056: 1356] GetFileWithRetry: 'vps_32-1f5e-1f5d.vpx' successfully downloaded and verified.
[2020-10-08 12:12:01] [info ] [pkgengine ] [ 2056: 1356] DownloadPackage(download): 'C:\Program Files\AVAST Software\Avast\setup\vps_32-1f5e-1f5d.vpx', ip: 61.21.181.90, size: 2055518 bytes
[2020-10-08 12:12:01] [error ] [pkgdiffstor ] [ 2056: 1356] PerformPkgDiff: Cannot allocate memory for a new file
[2020-10-08 12:12:01] [error ] [pkgdiffstor ] [ 2056: 1356] PerformDiff: vps_32-1f5e-1f5d.vpx Bad, error code (null)
[2020-10-08 12:12:01] [error ] [pkgengine ] [ 2056: 1356] PerformDiff( vps_32, 1f5d, 1f5e ) failed 0x00000008
[2020-10-08 12:12:01] [error ] [pkgengine ] [ 2056: 1356] UpdateVPXs: package vps_32 was not updated. Status: 8 (0x00000008) [Not enough storage is available to process this command.]
[2020-10-08 12:12:01] [info ] [submit ] [ 2056: 1356] Nothing to be sent.
[2020-10-08 12:12:02] [info ] [stats ] [ 2056: 1356] Downloaded files: 11 (5,337.80 KB)
[2020-10-08 12:12:02] [info ] [stats ] [ 2056: 1356] Download time: 18 s
[2020-10-08 12:12:03] [info ] [servers ] [ 2056: 1356] Server definition(s) loaded for 'C:\Program Files\AVAST Software\Avast\setup\servers.def': 29 (maintenance:0)
[2020-10-08 12:12:03] [info ] [servers ] [ 2056: 1356] ChooseServer: selected server 'Download h4444966 AVAST9 Server' with current url '
https://v7.stats.avast.com/cgi-bin/iavs4stats.cgi' of type 'URL_TYPE_STATS'.
[2020-10-08 12:12:03] [info ] [stats ] [ 2056: 1356] Statistics sent successfully.
[2020-10-08 12:12:03] [info ] [instup ] [ 2056: 1356] Saving product state.
[2020-10-08 12:12:03] [info ] [instup ] [ 2056: 1356] Persistent Guid = df9ac417-a031-4ca1-b292-f5fb609a66ee, Created = 00:11:13 18.07.2019
[2020-10-08 12:12:03] [info ] [simutex ] [ 2056: 1356] Checking for the mutex ownership.
[2020-10-08 12:12:03] [info ] [simutex ] [ 2056: 1356] The mutex is signaled. We are owners of the mutex.
[2020-10-08 12:12:04] [info ] [stats ] [ 2056: 3344] Statistics sent successfully.
[2020-10-08 12:12:04] [error ] [instcont ] [ 2056: 1356] Error returned by Instup, return code 8 (0x00000008) [Not enough storage is available to process this command.]
[2020-10-08 12:12:04] [info ] [instcont ] [ 2056: 1356] 2020/10/08 12:12:04 END: Avast installer/updater, return code 8 (0x00000008) [Not enough storage is available to process this command.]
