Author Topic: Help! Issue with Subscription for Multiple Devices  (Read 382 times)

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Offline lohkokhowe

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Help! Issue with Subscription for Multiple Devices
« on: November 21, 2020, 11:38:01 AM »
I subscribed to the Avast Premium Sercurity Multiple devices version, and the subscription info on the web also confirms that I can install the app on 10 devices.

But after following the instruction from the email to download the app and activate it, the subscription info on the app tells me that I can only install on one device. Why is it like this?

Offline Asyn

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Re: Help! Issue with Subscription for Multiple Devices
« Reply #1 on: November 21, 2020, 12:09:12 PM »
Did you buy from Avast directly or from a reseller..?
Win 8.1 [x64] - Avast PremSec 21.5.6354.BCi [UI.646] - EEK - Firefox ESR 78.11 [NS/uBO/PB] - TB 78.11
Avast-Tools: Secure Browser 91.0 - Cleanup 21.1 - SecureLine 5.12 - Driver Updater 21.1 - CCleaner 5.82
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0