Author Topic: After fresh installation now I can't update  (Read 672 times)

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Offline badran

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After fresh installation now I can't update
« on: September 14, 2021, 08:50:07 PM »
I had a problem with the main UI being totally greyed out. Upon re-installation now no updates since September 10th!
Windows 7  ultimate 64 bit.

Offline r@vast

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Re: After fresh installation now I can't update
« Reply #1 on: September 15, 2021, 12:11:19 PM »
I had a problem with the main UI being totally greyed out. Upon re-installation now no updates since September 10th!
Windows 7  ultimate 64 bit.

Hi,

Are you referring to the application or virus definitions update?
Do you have Avast Free or Premium and which version?
Can you please also attach a screenshot of the "Updates" you are referring to?
Please see this article on how to generate a screenshot. https://support.avast.com/en-ww/article/Create-screenshot

Offline badran

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Re: After fresh installation now I can't update
« Reply #2 on: September 15, 2021, 02:17:25 PM »
It's free edition
the definitions.
It just hangs there.
Thanks.

Offline r@vast

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Re: After fresh installation now I can't update
« Reply #3 on: September 21, 2021, 10:06:05 AM »
It's free edition
the definitions.
It just hangs there.
Thanks.

Hi,

Please try to repair Avast AntiVirus Free and reboot Windows.
Please see this guide: https://support.avast.com/en-ww/article/Repair-Antivirus/