Hello Avast forum,
It appears this issue was never resolved. I have the same issue as Bartleboom.
I have used Bank Mode for several years on Win7 Pro without issue. I'm now on Win10 Pro and a new machine (beginning of he year) Now Bank Mode is entirely erratic; sometimes it freezes after a minute or two sometimes five minutes or so. This occurs sometimes in the course of sensitive banking transactions.
There is no way out. I have to do a hard shutdown. I can't even load Task Manager. The cursor becomes inactive. Also, as Bartleboom noted, if one is fortunate enough to close Bank Mode and return to the standard desktop the task bar shudders and a hard edge is on the foot of the browser page which leaves a gap to the the top of the task bar. This can only be removed by refreshing the page and scrolling.
Does ASB require Virtualization Based Security to be enabled by default or does Avast control it in session?
I look forward to your assistance.
As requested I am including the diagnostics and the
Diagnstic Info:
executable_path=C:\Users\pthor\AppData\Local\AVAST Software\Browser\Application\AvastBrowser.exe
profile_path=C:\Users\pthor\AppData\Local\AVAST Software\Browser\User Data\BankMode\Default
os_version=Windows 10 v21H1 (x64)
av_engines=Avast Antivirus, AMSI - Avast IAntimalwareProvider implementation
active_av_engine=Avast Antivirus
av_version=22.8.6030
urlscanner_version=1.9.0.367
mimic_version=v0.1.24-c1a08c4
host_prefix=
browser_version=104.1.18182.102 (Official Build (64-bit))
cgid=369
cid=6308
uid=f10df4bb04b94df6bfdd2c8211dd82cd
Channel: stable
OS language: en-us
Browser language: en-US
Search Engine URL:
https://www.google.com/search?client={google:client}&q={searchTerms}&{google:originalQueryForSuggestion}{google:assistedQueryStats}ie={inputEncoding}Omaha version: 1.8.1189.1
Enabled extensions:
ahfgeienlihckogmohjhadlkjgocpleb : Web Store : 0.2
dmfdacibleoapmpfdgonigdfinmekhgp : Avast SecureLine VPN : 2.0.0.284
ekmkelgimdicdgkflkakgmjcghgpdnji : Messaging : 1.13.0.407
emhginjpijfggbofeediiojmdlmlkoik : Avast Passwords : 2.0.4569
jfijboeaeajnoejbcdbhejlnmhepeige : NTP Extension : 3.9.116
kmendfapggjehodndflmmgagdbamhnfd : CryptoTokenExtension : 0.9.74
lhnnoklckomcfdlknmjaenoodlpfdclc : Avast Bank Mode : 1.3.0.57
mecokbmnofclapimmlnfegiohceoaocc : Avast Performance Manager : 1.2.220
mhjfbmdgcfjbbpaeojofohoefgiehjai : Chrome PDF Viewer : 1
nkeimhogjdpnpccoofpliimaahmaaome : Google Hangouts : 1.3.18
onochehmbbbmkaffnheflmfpfjgppblm : Avast Privacy Guard : 2.8.353
Disabled extensions:
