Author Topic: No Notification/ALERTS are being generated.  (Read 950 times)

0 Members and 1 Guest are viewing this topic.

Offline kel1

  • Jr. Member
  • **
  • Posts: 30
No Notification/ALERTS are being generated.
« on: August 23, 2023, 11:22:57 AM »
Has the criteria for the generation of Alerts been changed?
Since updating  AVAST FREE ANTIVIRIS from  Ver 23.7.6074 to Ver 23.8.6078
No Notification/ALERTS are being generated.
For example:
  -Smart Scan Results
  -Network Inspection Results
  -Threat Block
  -New Device Joined Network
« Last Edit: August 23, 2023, 11:29:41 AM by kel1 »

Offline kel1

  • Jr. Member
  • **
  • Posts: 30
Re: No Notification/ALERTS are being generated.
« Reply #1 on: August 25, 2023, 04:27:19 PM »
Looks Like no one else is experiencing this issue.

Offline chris..

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2887
Re: No Notification/ALERTS are being generated.
« Reply #2 on: August 25, 2023, 08:41:42 PM »
Experienced and posted as a remark on the main v23.8 topic (with a link to your topic)
https://forum.avast.com/index.php?topic=324671.msg1708635#msg1708635

Offline petr blatny

  • Avast team
  • Full Member
  • *
  • Posts: 112
Re: No Notification/ALERTS are being generated.
« Reply #3 on: August 28, 2023, 01:07:51 PM »
Hello, could you please check if silent mode is on? Open Avast UI, Menu -> Setting -> General -> Notification -> Silent mode.
If it is unchecked (silent mode is not activated) can you please enable debug logs: Menu -> setting -> Troubleshooting -> Enable Debug Logging. Try to induce some action causing a notification and collect logs or support package and send it to me to analyse petr.blatny@avast.com please add time and action you tried.
log folder: c:\ProgramData\AVAST Software\Avast\log\ - copy it somewhere else, then pack them and email it to me.

Thank you
Petr