Author Topic: Cannot use the free version of Avast  (Read 651 times)

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Offline TroyBergnaum

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Cannot use the free version of Avast
« on: December 19, 2023, 08:23:17 AM »
After installing the free version of Avast, I encountered the aforementioned message, which prevented successful installation. Despite attempting to uninstall Avast from my Windows 10 programs, I couldn't locate it. Consequently, I restarted Windows 10 in safe mode and manually removed the Avast.exe file. Subsequently, I made another attempt to install the full free version of Avast; however, I encountered the same error message as mentioned earlier. I'm now uncertain about the next steps to take. Can you provide guidance on what to do next?

Offline rocksteady

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Re: Cannot use the free version of Avast
« Reply #1 on: December 19, 2023, 10:26:25 AM »
You should use the Avast uninstall tool avastclear.exe to fully remove Avast before reinstalling.
See this: https://www.avast.com/uninstall-utility#pc