Author Topic: website loading incorrectly  (Read 4573 times)

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Offline mrcleanwell

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website loading incorrectly
« on: August 21, 2008, 05:07:34 AM »
Hi,

I just downloaded the free edition of Avast and noticed that some website do not fully load. Rather than the full site, I got what appears to be a low fi version. All white background with a list of links on the left hand of the screen and a few interspersed pictures.
I contacted one of the websites that was not loading correctly (www.facebook.com) and received this response:

"The symptoms you describe indicate that Avast! may be preventing your browser from executing Javascript correctly. Sometimes computer software will block sites that are important for  Facebook to operate. If you enter http://static.ak.fbcdn.net into your software's "safe" list the problem should be resolved. I'm sorry for any inconvenience.  Let me know if you continue to experience problems after attempting these solutions."

Looking through the settings, I could not find any such "safe" list to enter this address. Could somone please point me to it? Also, will this fix the problem for all sites or just this particular one (www.facebook.com)?
I'm not computer savvy so forgive me if I am missing something very simple.

Thank You

here is a screenshot:


Offline YoKenny

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Re: website loading incorrectly
« Reply #1 on: August 21, 2008, 05:46:02 AM »
I don't have a bit of a problem with Facebook as I use IE7 with IE7pro.
E5200 2.5GHZ, 4GB RAM, 320GB HD, Windows 7 Home Premium 64bit, avast! V9.0 Free, IE10
P4 2.8GHZ, 1.5GB RAM, 40GB HD, XP Pro SP3 32bit, avast! V9.0 Free, Google Chrome
with hpHosts, MVPS HOSTS files, SpeedFan, WinPatrol PLUS

Offline mrcleanwell

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Re: website loading incorrectly
« Reply #2 on: August 21, 2008, 05:54:34 AM »
woops I should have mentioned that it works fine on IE but  not on Firefox 2.0.0.16.

Offline Faizfast6

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Re: website loading incorrectly
« Reply #3 on: August 21, 2008, 06:03:21 AM »
Download Firefox 3 and see what happens.
Mac OS X 10.6
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Offline Lisandro

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Re: website loading incorrectly
« Reply #4 on: August 21, 2008, 05:35:42 PM »
Avast! may be preventing your browser from executing Javascript correctly.
Nope... avast just scan the scripts and block only the infected ones.
There is an URL exception page, but I'm quite sure the page wrong display is not due to avast.
Maybe you can test with Firefox 3.
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Offline DavidR

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Re: website loading incorrectly
« Reply #5 on: August 21, 2008, 07:55:22 PM »
No problem with the display on the example image you posted.
Firefox 3.0.1 with avast 4.8.1229, web shield enabled.

I don't visit facebook, being a dial-up user and the fact that there are many pieces of malware doing the rounds in facebook, myspace, etc.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline mrcleanwell

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Re: website loading incorrectly
« Reply #6 on: August 21, 2008, 11:46:56 PM »
Everything is working fine today...odd.

thanks all

Offline DavidR

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Re: website loading incorrectly
« Reply #7 on: August 22, 2008, 12:24:50 AM »
No problem, welcome to the forums.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.9.2494 (build 21.9.6698.703) UI 1.0.672/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security