Author Topic: disabled always on  (Read 8821 times)

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robles

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disabled always on
« on: November 09, 2008, 06:08:19 PM »
hi, i disabled avast as i needed to run a combo scan then when i rebooted the "a" in the tray was not present. couldn't figure how to turn back on so i am just running a scan now. after the scan is done will it put itself always on and show the a again? how do i make it come on automatically when pc starts? thanx

Offline DavidR

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Re: disabled always on
« Reply #1 on: November 09, 2008, 07:29:29 PM »
How did you disable avast ?
What combo scan was this ?

Did it remove ashDisp.exe, the avast icon ?

Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
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robles

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Re: disabled always on
« Reply #2 on: November 09, 2008, 07:40:51 PM »
i am working with spykiller due to stubborn spyware and they had me download combofix but to use the scan i had to disable avast always on so i got the avast box to open with the five choices and picked i believe #4 where it gave me the opportunity to disable it. i did my comofix scan and went to "able" it but i can't find the opportunity anywhere. i did the repair u said to. it picked up a couple "things" and said was complete. i don't know if it did anything with the .dishexe u mentioned. i am going to reboot and see what happens thank-you

robles

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Re: disabled always on
« Reply #3 on: November 09, 2008, 07:49:32 PM »
David, all is well with my spinning "a" in the tray. your advice did the trick!! thank-you so much and i apoligize for my mistake of double posts. i have been in a panic for 3 days now and should have probably read the forum rules or info. i have never "posted" before and didn't know about the bump up. thanks again,leslie

Offline DavidR

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Re: disabled always on
« Reply #4 on: November 09, 2008, 07:50:59 PM »
So which option did you choose, see image1 ?

This Stop on-access protection in the image should be enabled when you reboot and the icon appear.

Have you rebooted since disabling avast and doing the combofix scan ?

What avast processes are running in Task Manager, they begin with ash or asw, see image2 ?
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Offline DavidR

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Re: disabled always on
« Reply #5 on: November 09, 2008, 07:53:20 PM »
OK since you post and mine crossed paths, you can ignore the first two questions, however checking that all avast elements are running is advised, so please answer the last question.

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Offline oldman

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Re: disabled always on
« Reply #6 on: November 09, 2008, 07:57:02 PM »
Combofix dos seem to have the habit of removing ash.disp. Any one seem to know why?

Offline DavidR

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Re: disabled always on
« Reply #7 on: November 09, 2008, 08:05:23 PM »
I think it must get too aggressive with startup entries.

On the other hand I don't know if it reports the entry and the user doesn't know or recognise what it is and opts to remove it.
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Offline oldman

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Re: disabled always on
« Reply #8 on: November 09, 2008, 08:27:21 PM »
No, CF justs removes it. There is no user interaction with that tool. It's done that for quite ome time now.

I think it was on the G2G forum, I was reading a thread where avast's self defence had to be disabled to get CF to run. I thought maybe ALWIL had included ashdisp in the protected list. I see that is not the case. Unless of course the self defence was turned of in this case.

robles

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Re: disabled always on
« Reply #9 on: November 09, 2008, 09:28:18 PM »
ok, just hanging by a thread, where do i find the task manager in winxp please. u guys are great

rdmaloyjr

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Re: disabled always on
« Reply #10 on: November 09, 2008, 09:31:13 PM »
Right click on task bar & select "Task Manager".

robles

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Re: disabled always on
« Reply #11 on: November 09, 2008, 10:02:53 PM »
david R, my task manager shows ashdisp.exe.ashmaisv.exe,ashserv.exe,aswupdsv.exe

Offline DavidR

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Re: disabled always on
« Reply #12 on: November 09, 2008, 10:31:39 PM »
Just one missing then, ashWebSv.exe the Web Shield.

Is the web Shield enabled, see image ?
Left click the avast icon, from the pop-up if you see a Details... >> button click that and select the Web Shield, you should then see what is in the image.
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robles

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Re: disabled always on
« Reply #13 on: November 09, 2008, 10:46:26 PM »
it says the provider is currently running - sensativity is set at high. is this the way it should be? maybe i just missed it in the task manager. thanx

Offline DavidR

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Re: disabled always on
« Reply #14 on: November 09, 2008, 11:05:06 PM »
Default sensitivity is Normal, though I have mine set to High.

What I can't understand is if it is running why it isn't shown on task manager ?
When you view the task manager click the Image Name column title and that sorts the list into alphabetic order, which conveniently groups the avast entries together ;D
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