Author Topic: Persistent "mail support"  (Read 6223 times)

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heironymus

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Persistent "mail support"
« on: February 08, 2009, 03:32:16 PM »
I've got "Mail Support" in Avast's preferences unchecked, but Mail.app keeps launching, anyway, whenever I restart my Mac. When I check Avast preferences
"Mail Support" is checked (enabled") even though I haven't touched it. This glitch began occurring just recently.
Is this a known issue with Avast for Mac? Anything I can do fix this or work around it? It's very annoying. This is Avast V.2.70. Hopefully this bug will not appear in the upcoming new version.

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Re: Persistent "mail support"
« Reply #1 on: February 09, 2009, 02:17:01 AM »
This is a known bug and will be fixed in the new release when it comes out.
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Offline zilog

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Re: Persistent "mail support"
« Reply #2 on: February 09, 2009, 11:36:53 AM »
I've got "Mail Support" in Avast's preferences unchecked, but Mail.app keeps launching, anyway, whenever I restart my Mac. When I check Avast preferences
"Mail Support" is checked (enabled") even though I haven't touched it. This glitch began occurring just recently.
Is this a known issue with Avast for Mac? Anything I can do fix this or work around it? It's very annoying. This is Avast V.2.70. Hopefully this bug will not appear in the upcoming new version.

Hallo,
this not "bug", rather an annoying sideeffect of AppleScript binding (it's not avast directly, who starts the app). If you don't want this to occur, you can go to Applications/avast!.app, ctrl-click, show package contents, then go to Contents, Resources, and here, rename or delete the "GetRuleScript.txt" file.

Regards,
PC
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blugle77

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Re: Persistent "mail support"
« Reply #3 on: February 20, 2009, 04:23:27 AM »
Yup. Same problem here. Kind of a pain. :-\

Offline zilog

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Re: Persistent "mail support"
« Reply #4 on: February 20, 2009, 12:37:06 PM »
I've got "Mail Support" in Avast's preferences unchecked, but Mail.app keeps launching, anyway, whenever I restart my Mac. When I check Avast preferences
"Mail Support" is checked (enabled") even though I haven't touched it. This glitch began occurring just recently.
Is this a known issue with Avast for Mac? Anything I can do fix this or work around it? It's very annoying. This is Avast V.2.70. Hopefully this bug will not appear in the upcoming new version.

It's rather a feature, than a "known bug". Under some circumstances, Mail doesn't obey apple-script hint to remove its rule, and then, avast checks again, what's the real state, and sets the checked/unchecked state in its own preferences, to reflect reality. thus, it's better to blame Mail app, not avast, inthis case.

what to do? manipulate the rule in mail's preferences instead (and yes, avast will reflect the change).

regards,
pc

May's Law: Software efficiency halves every 18 months, compensating Moore's Law. (David May, INMOS)