Author Topic: HOW DO YOU UPGRADE OR GET A NEW REGISTRATION KEY????  (Read 2106 times)

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Offline xlegion

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HOW DO YOU UPGRADE OR GET A NEW REGISTRATION KEY????
« on: October 08, 2009, 01:14:10 PM »
One would think this would be a simple procedure, but it sure isn't. When I hit the upgrade button on the software itself it merely tells me that my key has expired (about 7 days ago) and tells me I need to upgrade.

I then go to the avast web site where there is some kind of link to upgrading. I fill out all the data all over again (which makes no sense to me as the company should already have that). It states I will get something from Avast but I never do.

What is going on?


Offline Lisandro

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Re: HOW DO YOU UPGRADE OR GET A NEW REGISTRATION KEY????
« Reply #1 on: October 08, 2009, 02:15:03 PM »
Are you trying to register the Home or the Professional version?
Which site are you visiting? www.avast.com ?
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Offline Pondus

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Offline xlegion

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Re: HOW DO YOU UPGRADE OR GET A NEW REGISTRATION KEY????
« Reply #3 on: October 09, 2009, 12:14:12 AM »
I'm afraid I did all that. I watched the tutorial video. Then did EXACTLY what is said, ie: filled out the form yesterday and then finished the procedure. It then took me back to the exact same screen that I had just filled out. What am I supposed to do? Fill it out again? I have filled it out three times now and nothing happens.

I have been an avast user now for over two years but have never experienced anything like this before.


Offline Lisandro

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Re: HOW DO YOU UPGRADE OR GET A NEW REGISTRATION KEY????
« Reply #4 on: October 09, 2009, 12:23:35 AM »
Go to the SSL page version and register from there: https://secure.avast.com/scripts/register.php?lang=ENG
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Offline 2222222222

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Re: HOW DO YOU UPGRADE OR GET A NEW REGISTRATION KEY????
« Reply #5 on: October 09, 2009, 07:14:39 AM »
Did you check your mail?
Did you receive the mail containing a license key?