Author Topic: "Fix now" & "Avast off or Inconsistent State"- I cant fix it  (Read 13330 times)

Offline CXF

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"Fix now" & "Avast off or Inconsistent State"- I cant fix it
« on: March 11, 2010, 02:30:40 PM »
After a Microsoft update my Avast gave me the above message but when I click on the "Fix It" button on the interface it does nothing. I did a system restore and uninstalled and reinstalled again and it still didnt work. I cannot do scans and my Avast software is doing nothing.

 Does anybody have any ideas?
Thanks!

Offline Pondus

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Offline CXF

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #2 on: March 11, 2010, 03:03:00 PM »
Ive never had the free version. I only bought the 5.0 version and used that. Will I still have to do a clean uninstall?

Offline Pondus

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #3 on: March 11, 2010, 03:08:52 PM »
it wont hurt trying ?
Chief Wiggum: Uh, no, you got the wrong number. This is 9-1…2.


Offline CXF

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #4 on: March 11, 2010, 05:47:09 PM »
Ok I ran the removal tool and it fixed the problem. Once I reboot the system, my computer wouldnt restart. I had to run it in safe mode then do a system restore without the avast installed on my computer.

Does anybody have any other suggestions?

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #5 on: March 11, 2010, 05:50:29 PM »
After the system restore, your system will be in an inconsistent state (I guess), with files of avast left behind...

I suggest an installation from the scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Download the latest avast! version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. This is important. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro.
7. Check and post the results.
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Offline Klondike

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #6 on: March 13, 2010, 03:39:22 PM »
Tech's advice performed as advertised.  Thank you for the solution to a vexing problem.

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #7 on: March 13, 2010, 08:58:09 PM »
Tech's advice performed as advertised.  Thank you for the solution to a vexing problem.
You're welcome. Feel free to come back any time you need help or just to change experiences 8)
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Offline CXF

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #8 on: March 14, 2010, 01:46:54 PM »
Ok I did what was suggested and it did fix that problem but now my computer is crawling again.

I did a system restore to when I first got this netbook, I installed and ran the Norton uninstaller, reinstalled avast, and it made my computer crawl.

How do I fix?

As of now Avast is not on my system at all.

Thnx!

Offline CXF

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #9 on: March 15, 2010, 12:01:48 AM »
Anybody?  ;)

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #10 on: March 15, 2010, 12:50:54 AM »
For sure, System Restore won't bring stability to your computer.
Use the specialized tools to uninstall both Norton and avast. Removing their leftovers.


The Norton Removal Tool uninstalls all Norton 2003-2010 products from your computer.

1) (If possible) Remove Symantec products through Add/Remove programs from Control Panel. Boot.
2) Use Norton Removal Tool for Windows 2000/XP/Vista/7 or Norton Removal Tool for Windows 98/Me. Boot.
3) Install avast! (or repair the installation) and boot.

Then follow reply five.
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Offline sigIII

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #11 on: March 15, 2010, 01:00:43 AM »
The Avast 5.0 the Firewall will not activate.This is a new dowload & install.My computer is not fully protected.How do I get the Firewall to turn on??

Thanks

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #12 on: March 15, 2010, 01:06:09 AM »
Which was your old antivirus and firewall before AIS?
How did you uninstall them?
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Offline CXF

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #13 on: March 15, 2010, 01:40:13 AM »
For sure, System Restore won't bring stability to your computer.
Use the specialized tools to uninstall both Norton and avast. Removing their leftovers.


The Norton Removal Tool uninstalls all Norton 2003-2010 products from your computer.

1) (If possible) Remove Symantec products through Add/Remove programs from Control Panel. Boot.
2) Use Norton Removal Tool for Windows 2000/XP/Vista/7 or Norton Removal Tool for Windows 98/Me. Boot.
3) Install avast! (or repair the installation) and boot.

Then follow reply five.
I did the Norton uninstall before I reinstalled Avast. I did the system resore first, then the norton removal and still it runs slow. I'll try to re-install avast again and then repair it.

Offline CXF

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Re: "Fix now" & "Avast off or Inconsistent State"- I cant fix it
« Reply #14 on: March 15, 2010, 03:24:14 AM »
I followed all the instructions and my system is still running very slow. I dont know what else to do.

 

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